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SalaryJob Title:IT Helpdesk EngineerLocation: Pulborough Employment Type: Permanent Helpdesk Network/Systems Engineer Our client is a very well–established Electronics Engineering company, with a global footprint.They have an exciting opening to work within their IT team. This is a permanent position, with an excellent salary, company benefits including Profit Share Scheme, Life Assurance, Healthcare benefits, half day Friday's and 25 days holiday + Bank Holidays.
Job Summary 90% Helpdesk IT Support, 10% Project work. Covering 2 UK sites and 1 Germany site.
Key Responsibilities
- Provide helpdesk services including day–to–day support for all IT related queries and issues and provide support where required.
- Maintain, manage, and develop all aspects of the IT systems and network infrastructure for UK and Germany facilities
- The selection, purchase, installation and maintenance of corporate approved computer, storage, networking, backup, and security hardware.
- Manage the development, administration, and upgrades of all Microsoft.
- Manage all printers and peripherals and ensure consumables are always available.
- Provide remote and onsite support to our facilities globally as required.
- Coordinate with local and global IT leadership
- Manage and maintain VMWare server infrastructure and SAN in conjunction with and approved by Corporate IT.
Knowledge & ability:
- All Microsoft Windows Enterprise technologies including Windows OS, Windows Server, Office 365, SharePoint, SQL Server and SRS Reporting Services, CRM, and Microsoft Teams.
- Third party Software ERP Systems
- Hardware solutions including SAN, Servers, Desktops, and Laptops.
- Experience of procedure, documentation, systems analysis, information system development and deployment.
- Experience/Certification in Cisco or Aruba Switches and enterprise Wi–Fi. Strong experience in VMWare administration.
- Experience with VOIP and Microsoft Teams Phone Systems.
- Strong understanding of: AD Users and Computers, AD Sites and Services, AD Domains and Trusts, GPO, Microsoft DHCP, and DNS.
- Strong English is necessary.
TPA look forward to your application. If you meet some of the criteria, but you're not sure your experience is completely in line with the role, apply and we will review your CV and let you know. We will also register your details, and review your CV against other suitable vacancies. In a lot of circumstances salaries can be negotiated, so if your salary requirements are higher than that stated, we can discuss this.
