It Infrastructure Manager

IT Infrastructure Manager
Regents Park, London
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for an IT Infrastructure Manager to join our team and lead the development of our IT infrastructure. This is a permanent, full-time role, working 36 hours per week.
The Benefits
- Salary of £60,000 - £68,000 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fantastic opportunity for a Cisco and Microsoft certified IT infrastructure professional with a broad range of technical experience to step into a management position with our prestigious organisation.
Our IT infrastructure plays a critical role in ensuring millions of visitors can have a relaxing and memorable time in our parks, whether they’re relaxing with a coffee from our kiosks or enjoying one of our world-class events.
You will have the chance to regularly showcase your technical knowledge and talent, playing a critical role in our continued success whilst further developing your leadership skills.
The Role
As the IT Infrastructure Manager, you will design and manage our IT infrastructure to provide robust solutions and ensure we continue to provide highly responsive technical support.
Ensuring our network meets the Cyber Essential requirements for baseline security, you will document our IT infrastructure, including both our onsite and cloud-based solutions. You will make sure appropriate support arrangements are in place and take responsibility for the virtualised and networked environments.
Additionally, you will manage a rolling programme of hardware and software compliance whilst leading and inspiring your team to achieve their potential and make strong, individual contributions to our organisation.
About You
To be considered as the IT Infrastructure Manager, you will need:
- Experience overseeing the development and implementation of infrastructure components and services
- Experience of managing AD, DNS, DHCP, Hypervisors, SAN, LAN, WAN, Networking, WLAN, Exchange
- Extensive knowledge and experience of managing a Windows environment
- Experience with systems planning, security principles, network capacity planning and other best practices
- Excellent software/hardware troubleshooting experience
- Strong team management skills
- The ability to conduct research into systems issues and products as required
- The ability to communicate ideas in both technical and user-friendly language
Ideally, you will have knowledge of data privacy practices and laws.
Any one of the following qualifications would be beneficial: Microsoft Certified Solutions Expert, MS Azure Administrator Associate, VMware Certified Professional, Data Protection Certification (EU/GDPR/P, CIPP/E) and/or Security/Compliance Auditing (ISO 27001).
Other organisations might call this position IT Manager, IT Operations Manager, IT Infrastructure and Security Manager, Group IT Infrastructure Manager, or IT Service Manager.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you’re ready for an engaging technical challenge as an IT Infrastructure Manager, please apply via the button shown. Successful candidates will be appointed on merit.