It Manager

We have a fantastic opening for an IT Manager to join an educational setting, working across two sites. You will be experienced within the field, working in a busy environment and being able to contribute to the operational and strategic IT services.

Some responsibilities include

• Managing the ticket system ensuring that the team is providing technical solutions within a great timeframe.
• Provide 3rd line support for the IT equipment and software applications installed for the end user
• Maintain and resolve the IT systems through investigating, analysis and problem solving
• Managing and developing the IT management processes
• Produce short, medium and long term goals through an IT Development plan
• Provide training and on-going development to the staff in the use of IT
• Advise the Senior Leadership Team on appropriate future development projects and ensure IT related policies are in place and reviewed
• Ensure service and support contracts are maintained, reviewed and fit for purpose
• Managing the security, protection and auditing of online web services
• Managing, supporting and configuring back end web services such as IIS and SQL server
• Responsible for domain registrations, hosting configuration and routing
• To manage the budget for hardware, software and support contracts, printing, audio visual equipment, IT related grants
• Manage and deal with network management; servers, storage, wireless network infrastructure monitoring performance and faults. Network concepts, such as Switch and Firewall administration, troubleshooting and maintenance. DHCP, VPN, DNS.
• Active directory administration including group policy creation and maintenance.

Essential skills required

• TCP/IP and understanding of IP routing
• Managing firewall / switches / routers and wireless AP'S
• Use of Microsoft operating systems and server support
• Microsoft 365 and Azure Active Directory
• Network security performance monitoring and maintenance
• Use of Microsoft Windows 10, Apple Mac OS X
• Experience supporting Windows Server 2016/2019/2022

Benefits

• Generous Pension
• Healthcare cash plan
• Employee Discount Scheme
• Cycle to Work scheme
• Free refreshments
• Free onsite parking
• Opportunity to perform paid lunch-time duties (with free lunch)
• Employee Assistance Program
• Career development

Working Monday to Thursday 8am - 4pm and 8am - 3.30pm on Friday

CVs in Word Format to m.baker@newappointmentsgroup.co.uk

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs