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SalaryWe are currently looking for an experienced IT Operations Manager to join a well-established Charitable organisation in Berkshire. This is an opportunity to transfer your skills into a really picturesque working environment and a small and friendly team in an organisation with a generous private pension scheme and other great employee benefits. The right candidate will lead and develop all aspects of IT service delivery and operational improvement.
Responsibilities:
- To lead a small team of IT Helpdesk Support Technicians
- To ensure the smooth running of supported IT systems
- To ensure the security of all IT hardware through regular software updating and firmware patching
- To provide outstanding, proactive, accessible support to all users
- To oversee support to users via the helpdesk system
- To provide second/third line support knowledge, to resolve more complex and larger impact issues
- To provide support to first line technicians
Requirements:
- Experience of working at 2nd/3rd line level is essential
- Team leadership experience
- Happy to work on-site
- A relevant degree or IT qualification is ideal
If you think you are suitable for this role, then please click 'APPLY' now!
Recruitment Note
Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.
Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.
