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SalaryWhat success looks like in this role:
We are currently seeking a skilled IT Operations Specialist to join our dynamic team. The successful candidate will play a pivotal role in managing the movement of assets, coordinating service tickets, and ensuring efficient asset management processes. If you are passionate about IT operations and possess good skill set in asset management and coordination, we encourage you to apply.
Key Responsibilities:
Manage the movement of assets within the organisation, ensuring proper tracking and documentation.
Maintain accurate records of equipment movements, including shipping and receiving activities.
Coordinate break-fix activities, liaising with internal teams and external vendors as necessary.
Perform grading of returned equipment against agreed-upon processes, ensuring compliance with standards and protocols.
Collaborate with cross-functional teams to optimise asset management procedures and enhance operational efficiency.
Utilise Service Now platform to effectively manage and prioritise service tickets, ensuring timely resolution of IT issues.
Execute IMACD (Install, Move, Add, Change, Disposal) processes with precision and efficiency.
Contribute to the development and implementation of best practices for IT operations and asset management.
You will be successful in this role if you have:
Understanding and experience of entry-level IT operations
Excellent organizational and multitasking skills, with the ability to manage multiple priorities effectively.
Exceptional communication and interpersonal skills, with a collaborative approach to problem-solving.
Detail-oriented mindset with a commitment to accuracy and quality.
Ability to thrive in a fast-paced environment and adapt to evolving business needs.
WE ARE PROUD OF:
Unisys was named a Leader in the 2020 Gartner Magic Quadrant for Managed Workplace Services, North America.
Unisys won the 2020 Microsoft Global Partner of the Year Award in the Modern Workplace – Modern Endpoint Management category.
Unisys won the 2020 Asia-Pacific Stevie Awards in the categories of Innovation in Technology Management, Planning & Implementation and Innovation in Business-to-Business Products & Services.
Unisys was recognized as a Top 100 Global Outsourcing Company by IAOP for the 15th consecutive year.
Unisys was named to the Forbes America's Best Employers for Diversity 2021 list.
Unisys won the 2021 Artificial Intelligence Breakthrough Award for Best Chatbot Solution.
Unisys was named a Leader in the NelsonHall 2020 Next Generation End-User Computing Services report.
Unisys was named one of America's Best Employers for Women by Forbes in 2023.
WHY UNISYS:
Competitive compensation and benefits: Unisys offers competitive compensation packages and benefits to their employees, including healthcare, retirement plans, paid time off and compensation.
Innovative and challenging work: Unisys is a company that is constantly pushing the boundaries of technology, which means that you will have the opportunity to work on innovative and challenging projects.
Collaborative culture: Unisys has a collaborative and inclusive work culture, which means that you will have the chance to work with people from diverse backgrounds and learn from their expertise.
Employee development: Unisys is committed to investing in their employees' professional growth and development, offering training and development opportunities, mentorship programs, and leadership development programs.
Industry expertise: Unisys has deep expertise in various industries, including financial services, healthcare, government, and transportation. This means that you will have the opportunity to work on projects in your industry of interest and learn from experienced colleagues who understand the unique challenges and opportunities of your industry.
Social responsibility: Unisys is committed to social responsibility and sustainability, which means that you will have the opportunity to work for a company that is making a positive impact on the world.
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Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here .
