It Project & Support Engineer

• Job Type: Full-time
• Location: Ascot
• Salary: Up to £55,000 per annum 

IT Project  Engineer required to join a global organisation to enhance their IT infrastructure and support the IT Manager on a number of IT Projects. The ideal candidate will have a strong background in working IT projects, system maintenance, and technical support, ensuring robust network performance and security.

This is a really exciting role which will give the chosen candidate the chance to work in a blended role across both IT Projects and IT Systems Support and maintenance. You will work as part of a small IT Team which give the chance the work with a wide range of technology and systems. 

• Support the IT Manager in defining and agreeing on project scope, outputs, timescale, quality, and cost criteria to ensure business requirements are understood and agreed upon.
• Establish efficient and effective project delivery structures, roles, and teams within departments.
• Assist in the maintenance and upgrade IT infrastructure, including network, routers, and firewalls.
• Troubleshoot and resolve network issues and Adaptive Defence 360 system concerns.
• Manage network security and securities on routers and firewalls.
• Provide IT support to staff and address issues related to the company’s systems.
• Maintain and develop SharePoint, Compliance, Exchange, and Team sites.
• Administer the company’s Microsoft 365 tenant and setup.
• Manage Active Directory users, permissions, and policies.
• Deploy IT hardware and set up profiles using iTunes.
• Resolve issues with phone systems, including mobile devices.
• Support franchisees with IT-related issues.
• Create test environments for software system development and improvement.
• Assist with ad hoc IT requirements as directed by the IT Manager.

• Proven experience with project planning from conception to delivery.
• Experience in working on a range of IT Projects 
• Significant experience in hardware, operating systems, and software.
• Background in computer operations, technical support, systems programming, and project management.
• Proficiency with Microsoft 365 Admin Roles, SharePoint, Securities, Compliance, Teams, and Exchange.
• Knowledge of Microsoft Group Policy, Installation Rollout, and InTune
• Familiarity with web-based hosting, data integration, websites, and SSL certifications.
• Skilled in setting network and SharePoint permissions.
• Competence with SQL management and scripting.