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SalaryAre you a tech-savvy professional with a passion for cultivating and sustaining robust client partnerships? Do you possess outstanding communication and creative problem-solving abilities? Our client is on the lookout for an accomplished IT Service Delivery Manager to join their ranks in Nottinghamshire.
As an IT Service Delivery Manager, you will play a pivotal role in overseeing and nurturing their client accounts, ensuring their contentment, and capitalising on business opportunities. If you're a spirited and results-oriented individual with a substantial background in IT solutions and client relations, we eagerly anticipate your application.
Key Responsibilities:
* Act as the primary point of contact for designated client accounts, fostering and maintaining enduring associations.
* Collaborate seamlessly with multifunctional teams to design and deliver top-tier IT services and products to our clients.
* Guarantee client gratification by promptly addressing concerns or issues and delivering top-tier customer support.
* Supervise and oversee project advancement, timelines, and budgets to guarantee triumphant project delivery.
* Keep abreast of industry trends, technologies, and best practices to effectively counsel clients on their IT strategies.
Requirements:
* Demonstrated experience in IT account management or a comparable client-facing role.
* A robust technical foundation with an adept comprehension of IT systems, software, and infrastructure.
* Proven capability to juggle multiple client accounts concurrently, adeptly prioritise tasks, and adhere to deadlines.
* Familiarity with Customer Relationship Management (CRM) software and project management tools is a noteworthy advantage.
* Proven experience with O365 and MS365.
If you're ready to bring your IT expertise and client service prowess to a up and coming IT consultancy in Nottinghamshire, apply today! Join us in shaping a brighter future for their clients and their team.
Job Title: IT Service Delivery Manager
Salary: £32,500 - £40,000
Client: IT Consultancy
Location: Nottinghamshire
WFH Policy: 80% Remote (Once in the week onsite)
