IT Support Analyst

Salary: $100,000

Location: Manhattan, NY

Are you passionate about delivering exceptional service and have a strong understanding of hardware architecture? My client, a prestigious hospitality & leisure group, is seeking a proactive and solution-oriented IT Support Analyst to join their team.
If you're dedicated to providing unparalleled experiences to customers and possess comprehensive knowledge of hardware architecture, we want to hear from you!

Responsibilities:

• Address IT-related incidents and tasks for US businesses
• Offer comprehensive on-site and remote IT assistance
• Arrange partner engineer visits as required
• Keep end-users informed of incident and task progress
• Oversee applications and infrastructure, ensuring compliance with central IT standards
• Analyze and provide reports on incident and task statuses

Ideal IT Support Analyst

• Have 2+ years of experience within similar role
• Experience with IT Ticketing systems
• IT Support experience within the hospitality industry an asset
• End-user operating system administration expert
• Strong communication and organizational skills

If you’re interested in this opportunity, please send your resume to Sharlene today! Sharlene@corecruitment.com

Must be authorized to work and remain in the US.

COREcruitment are experts in recruiting for the service sector.
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