It Support Engineer

Job Role: IT systems engineer

Location: Ilfracombe, North Devon

Pay Rate: £27,000 -£30,000 DOE

Contract: Full time, Flexi - Permanent (onsite)

Core hours: Monday to Thursday 7:30am - 4:30pm and Friday 7:30am - 12pm (37.5 hours) (Opportunity for flexi time can be discussed at interview)

Acorn by Synergie is working in partnership with a first-class manufacturing organisation in search of a talented IT Systems Engineer

This is an excellent opportunity to work for a market leader in what's a niche field in the North Devon area. If you want to work for a company where you can learn and grow to your full potential.

Scope of the role:

To manage and support users, systems, software and network. Develop and enhance new and existing systems and services whilst following EU and company global IT standards.

Key Responsibilities:

• Administrate and maintain the company network (LAN), WAN connections, server operating system software and hardware upgrades, maintenance and troubleshooting for UK site.
• Access and use the helpdesk system, categorise appropriately in accordance with Urgency/importance and action in an effective manner.
• Providing IT infrastructure and update support for other departments key software and hardware.
• Ensure constant communication with user base to ensure service levels are maintained.
• Managing of device inventory.
• Management of software licensing.
• Development of software using suitable tools.
• Ensure all starters and leavers from the company are managed as per procedures.
• Ensuring systems are backed up using appropriate software.
• Able to work with others to define project requirements and specifications in line with timelines.

Experience and skills required:

Essential

• PC and Software deployment experience.
• Experience in Microsoft office.
• Ability to work as part of a team.
• Ability to manage and prioritise and organise workload.
• Excellent communication skills with internal and external customers.
• Problem solver with a proactive approach.

Desirable

• BTEC/A level qualification in IT
• Experience in Microsoft active Directory, 365.
• Understanding of Networks (IP Addressing, Switches, VLAN, Wireless etc.)
  

What's in it for me?

• Industry leading rates of pay in North Devon
• Pay grading system with scope for future pay increases.
• Excellent career prospects through internal promotions
• Access to a subsidised restaurant.
• Free parking available and easily accessible via public transport

Interested? If you want to know more, contact Luke Gallagher or email Luke.gallagher@aocrn people.com.

Acorn by Synergie acts as an employment agency for permanent recruitment.