It Support Engineer

1st /2nd Line Support Engineer – London – 3-month contract

My customer is looking for a dedicated 1st/2nd Line Support Engineer to help with issues up to L2.

You’ll be working within a technical Support Engineer Team, with your main duties to assist in dealing with all IT related queries which come through.

The 1st/2nd Line Support Engineer is required to work hybrid – a mix of onsite in London and remote.

Primary day to day responsibilities will for the 1st /2nd Line Engineer will include:

• Previous experience in a 1st /2nd Line Support Engineer role
• Any desktop experience would be beneficial.
• Floorwalking experience, and remote support essential
• Windows 10 – Administration and Support
• Office 365 – Administration and Support (Exchange, Teams, SharePoint)
• Intune, Autopilot, Endpoint
• Active Directory experience (and Azure AD)
• Group policy, TCP/IP, DNS experience
• Support of Mobile/iPad devices
• Any Windows Server experience would be beneficial.
• Previous experience working with call logging package such as Remedy/Service Now
• Inside IR35

This is a 3-month contract, and you are required to work on a hybrid approach: Onsite in London and remote.

To discuss this 1st/2nd Line Support Engineer opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website.

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