It Support Technician

CK Group are recruiting for an IT Support Technician to join a pharmaceutical company at their site based in Cambridge on a permanent basis.
The Company:
Our client is a world leading bio-pharmaceutical company with products in neurology, immunology, gastroenterology, and inflammatory diseases.
Location:
This role is located at our client's site in Cambridge.
IT Support Technician Role:
Your main duties will be:

• Perform inhouse IT support activities and escalation calls to the external IT support provider when needed.
• Set up of hardware and software (e.g. laptops, desktops, docking stations, VoIP phones).
• Support of existing infrastructure hardware and software (e.g. routers, firewalls, servers, arrays, email & cloud technologies).
• Maintain security systems and the security of networks.

Your Background:
The ideal candidate for this role will have

• Previous helpdesk or IT support experience.
• Understanding of IT infrastructure used in dispersed organisations such as IP networking, DNS, group policies, Office 365, Azure & intune.
• Knowledge of IT infrastructure such as routers, firewalls, physical and virtual server environments.

Apply:
It is essential that applicants hold entitlement to work in the UK. Please quote job reference 56621 in all correspondence.