Address
Form of work
SalaryAre you looking to kick off your IT career or have some experience but looking to join a company that can propel you forward in your career?
Looking for an employer that can offer a great scale of progression and training to ensure you reach your maximum potential?
Our client are looking for candidates with an IT background to help provide 1st Line Support in a Manufacturing environment.
The role does require occasional travel (Full UK Driving License required) across England but you will be provided with a car allowance and travel expenses covered.
Responsibilities
- Provide first-line support to end-users via phone, email, or in-person
- Troubleshoot hardware, software, and network issues.
- Assist users with login problems and software installations.
- Coordinate with vendors and third-party service providers when necessary.
- Collaborate with other IT team members to resolve complex issues.
- Monitor system performance and troubleshoot any issues.
Skills & Experience needed
- Previous experience in IT support or a similar role is preferred.
- Strong knowledge of Windows and/or macOS operating systems.
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
- Excellent troubleshooting skills and problem-solving abilities.
The is a hybrid remote role, with occasional travel across the UK.
Salary- £25,000 Per Annum + Car Allowance
