It Test Manager (It2A)

We are seeking a highly skilled and motivated Test Manager to work within our Operating Systems Team to ensure the quality of our IT deliveries.

As a Test Manager, you will play a crucial role in driving the testing strategy, overseeing test planning and execution, and managing a team of testers both internal and external.

You will work closely with cross-functional teams to assisting in developing test plans and implement best practices to deliver high-quality software solutions for our Operating Systems Team.

Who we are

International Technology & Advanced Analytics (IT2A) is a multi-national function of Walgreens Boots Alliance based in the UK, Europe, Asia, South America and the USA. We leverage emerging technology and robust data to transform our pharmacy and retail offerings, improve experiences for customers and patients and enhance operational effectiveness for team members. Partnering with some of the finest tech providers and utilising a cutting-edge tech stack, we support two of the UK’s most trusted and established brands - Boots and No7 – in personalising their customer interactions. We’re an innovative team of specialists spanning security, hosting, architecture, software engineering, networks, project delivery and more. A proud equal opportunity employer, we passionately embrace team member diversity and provide a positive and inclusive working environment for all.

About the role

Responsibilities:

• Develop and implement comprehensive test plans, strategies, and methodologies to ensure the quality of software products.
• Lead and manage a team of testers, providing guidance, coaching, and support to drive performance and achieve testing goals.
• Collaborate with project managers, developers, and other stakeholders to define testing requirements, scope, and timelines.
• Coordinate and prioritise testing activities, allocate resources effectively, and manage test schedules to meet project deadlines.
• Conduct risk assessments, identify potential issues, and develop mitigation strategies to minimise project risks.
• Define and maintain testing standards, processes, and documentation to ensure consistency and efficiency across projects.
• Monitor and report on test results, quality metrics, and project status to stakeholders, highlighting any deviations or issues.
• Continuously evaluate and improve testing processes, tools, and techniques to enhance efficiency and effectiveness.
• Stay current with industry trends, emerging technologies, and best practices in software testing and quality assurance.

We offer our Support Office team members a flexible, hybrid working approach based upon empowerment, accountability, care and trust which includes a balanced mix of remote and office-based working - this will be discussed with you as part of the application process.

What you’ll need to have

• Proven experience in software testing and quality assurance, with a focus on test planning, execution, and management.
• Strong leadership skills with the ability to inspire, motivate, and mentor team members.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Solid understanding of testing methodologies, tools, and best practices, including Agile, Scrum and Waterfall.
• Experience with test automation frameworks, tools, and scripting languages (e.g., Selenium, JUnit, Python).
• Proficiency in test management tools (e.g. ALM, Jira, TestRail) and version control systems (e.g. Git).
• Strong analytical and problem-solving skills, with the ability to think strategically and prioritise tasks effectively.
• Certification in software testing (e.g. ISTQB).

Hybrid Working – 3 days in office, 2 days from home

We currently operate a fixed hybrid working approach for Support Office team members with a mix of remote and office-based working. Our set office days are Tuesday, Wednesday and Thursday with team members able to work remotely on Mondays and Fridays.

Our benefits

• Boots Retirement Savings Plan
• Generous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots Hearingcare
• Excellent onsite facilities including staff shop, opticians (including free eye tests for team members), gym, cafeteria and outdoor seating

We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you;(all rewards and benefits are subject to change and eligibility).

What’s next?

If your application is successful, our recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you will be notified by email.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.

#LI-Hybrid