It Trainer - Fixed Term Up To 12 Months

It is an exciting time for WDH. We have made a commitment as an organisation to become a better connected, more digital business and we are looking for an enthusiastic IT Trainer to support us on a temporary basis up to 12 months.

What you’ll be doing:

Reporting to the Learning and Development Manager, you will be responsible for supporting the design and delivery of e-learning packages across the business as well as structured and innovative virtual and face to face training programmes.

This is a diverse role involving work with a broad range of teams to support the use of a variety of systems and equipment to enable efficient and effective service delivery.

What we're looking for:

We are looking for an enthusiastic, engaging and solution-driven IT trainer where your customer service skills in supporting employees in finding workable IT solutions is just as important as your IT experience.

To join our L&D team, we’re looking for someone with:

• experience of delivering ICT training or support in Microsoft applications such as, Excel, Outlook or similar applications;
• experience of using collaboration and communication systems, including MS Teams, and the ability to support employees use these effectively;
• experience of back office / operational systems to support new starters to the organisation as well as upskilling existing employees;
• a engaging, friendly and helpful way of presenting information and facilitating group discussions;
• experience of developing e learning programmes / modules using a range of authoring tools, for example, Adapt Building and Adobe Captivate, to make sure that the learning is engaging;
• experience in the production of graphics, audio and video tools such as PowerPoint, Adobe Photoshop, Audacity, OBS;
• experience in the application of a Learning Management System (LMS) such as Moodle; and
• excellent communication and motivational skills with employees and managers at all levels internally and external to the organisation.

For more details on what we’re looking for in these roles, head to the related documents section and download the Job Description.

For more information or an informal chat about this role, please contact Kate Bulmer, L&D Business Engagement Manager on 07785387912 or at kbulmer@wdh.co.uk.

WDH is accredited by Investors in People, which means we recognise that our employees are our most valuable asset. As an employer WDH can offer you a great set of benefits which includes:

• 25 days holiday (rising to 30 over 5 years service) + statutory bank holidays;
• generous employer pension contribution;
• happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
• a wide range of personal development opportunities;
• a fantastic health and wellbeing package;
• 1 day to take part in our Volunteering Scheme; and
• "cycle to work" scheme and discounted shopping platform

We are an equal opportunities employer and welcome applications from all.

You can contact our Recruitment Team by email at recruitment@wdh.co.uk.

Please note: we do not accept CVs.