Junior Account Executive

JOB DESCRIPTION

Hours: 37.5 hours per week

Responsibilities;

• Be the principle point of contact for your allocated Accounts.
• Provide product information, quotes and deal with any general customer queries.
• Provide visuals and samples prior to sign off.
• Process orders in an efficient and effective manner, always keeping customers informed of lead times and any delays or problems that may occur.
• Provide price lists for schools, which should be updated and reviewed annually.
• Provide delivery notes for all orders prior to dispatch.
• Liaise with the Finance Department to ensure that all financial / account information is kept up to date.
• Resolve any invoice query not relating to an accounts matter promptly.
• Provide admin support to other Account Managers to facilitate the efficient processing of any Direct Supply / Wholesale orders.
• Any ad-hoc duties that the company see fit.
• Setting up of new schools and items on company CRM system
• Filing of all relevant documentation and approval evidence to company CRM system.
• Building pricelists and website utilising company CRM system
• Track and chase new visual/sample requests
• Maintenance of new product information on the website for new schools.

Knowledge and Skills

• Good IT Skills, ability to use Microsoft Outlook, Word and Excel and the flexibility to learn new systems
• Commercial awareness
• High level of organisation
• Able to cope under pressure
• Interpersonal skills
• Strong organisational skills & keen eye for detail
• Positive & strong work ethic
• Proficient use of Microsoft office applications
• Previous experience of a CRM/stock management system desirable but not essential.

HOW TO APPLY

Email: stuartmack@stevensons.co.uk