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Junior CRM Executive – 1 Year Fixed Term Contract
The Ambassador Theatre Group is an extraordinary success story in the live entertainment industry. Founded in 1992 in the UK, we’ve grown into the world’s number one live-theatre company today. We cover every discipline in the theatre industry, from operating venues to producing shows and ticketing, through our industry-leading sites ATGtickets.com, LOVEtheatre and Group Line. We are passionate about great shows and our ambition is to help them find the largest possible audiences.
We are excited to be recruiting a Junior CRM Executive, this is a unique opportunity to join ATG’s expanding specialised customer relationship management team, responsible for engaging a large customer base via email with a rich schedule of shows for our 10 London West end venues and 22 venues around the UK. Reporting into the CRM Executive, this passionate individual will have the opportunity to work on the CRM communications for the best Theatre shows in the world including Wicked, Lion King, Aladdin and much more across a vast range of show genres.
Not only will you have the opportunity to work on ATG’s amazing show catalogue, you will also be building omni-channel CRM campaigns using industry leading, sophisticated CRM software. To be successful in this role you will need to be an ambitious self-starter who works well in a collaborative team and is learn and develop within an exciting industry.
Interested? Click on the link to view our full Job Description!
We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.
If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.
We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk
Skills and Experience Required
An ambitious self-starter who is motivated by a challenge and opportunity.
• Creative flair, confident and thinks outside the box.
• Can work in a fast-paced environment and able to manage multiple projects at once.
• A team player and able to collaborate closely to deliver email campaigns on time and successfully.
• Loves technology and able to pick up different systems quickly.
• Strong communication, ability to write engaging copy for a range of different audiences.
• Attention to detail, able to quickly proof several email communications accurately.
• A desire to learn and develop in the role.
• Appetite to learn the latest in CRM, insights, evaluation and reporting.
• Experience with at least one Email service provider an advantage
• Experience executing marketing emails and using CRM systems with the ability to measure and improve campaign
performance an advantage and good understanding of campaign KPI performance metrics.
