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SalaryAre you ready to step into the heart of operational excellence? We're seeking a dynamic individual to fill the role of Junior Dispatcher and be a vital part of our service desk operations in Thames Valley.
Purpose: As a Junior Dispatcher, you'll be instrumental in managing workflow and ensuring seamless coordination across our service desk. You'll work closely with our Dispatch Manager to maintain top-notch service standards and exceed client expectations.
Duties and Responsibilities: From monitoring operations activity to facilitating cross-departmental communications, you'll play a pivotal role in optimising our team's efficiency. Your tasks will range from reallocating resources for optimal resolution to dispatching tickets with precision.
Qualifications, Knowledge, and Experience: Your professionalism, ability to thrive under pressure, and strong interpersonal skills are essential. If you excel in multitasking, problem-solving, and fostering team motivation, you're exactly who we're looking for. Experience in major incident management and working with Microsoft technologies is a plus!
Why Join Us? At our company, we value initiative, adaptability, and commitment. You'll have the opportunity to grow professionally, contribute to service improvements, and make a real impact. Plus, with our flexible working hours and supportive environment, you'll find the perfect balance between work and life.
Ready to embark on this exciting journey with us? Apply now and let's shape the future of service excellence together!
