AddressJob Posted: 8 March 2024
- Contract Term: Permanent
- Location: Ventnor, Isle of Wight
- Contract Type: Full time
- Salary: Dependent on experience
- Industries: Catering, Hospitality & Bar Management & Executive
The Royal Hotel - Junior Duty Manager
The Royal Hotel is the Isle of Wight’s leading four-star hotel, proud to have won awards for it's outstanding service and has held 2 AA Rosettes for excellent food for 28 consecutive years. The Royal creates an atmosphere that is formerly relaxed yet fun and welcoming, ensuring every guest and staff member old and new, feel like they are part of the Royal family.
What are we looking for?
We are looking for an Junior Duty Manager or an experienced Supervisor looking to take the next step, who is passionate for delivering the highest level of service. Someone who can bring an enthusiastic and driven attitude to the team and inspire us to work to the best of our ability each day, whilst leading by example and adopting a hands-on approach. To ensure you can assist the management with the day to day running of the business, daily duties to include;
- Communicating effectively with all departments in line with management requirements.
- Working with Senior management on the day to day running of the business.
- Scheduling shifts and monitoring staffing levels.
- Resolving customer queries and grievances in a professional manner.
- Ensuring that the restaurant adheres to pertinent health and safety regulations.
- Running morning, afternoon and evening services.
Why join us?
Whilst the Royal Hotel expresses professionalism and charm for our guests, we also strive to keep an upbeat, engaging, and supportive environment for our staff, meaning that we consciously create a strong team work ethic. Key benefits within the role include:
- Training and development opportunities
- 28 days annual leave
- NEST pension scheme
- Free staff meals on duty
- Staff Discount scheme
- Non-seasonal permanent working basis
- Gratuity tronc scheme, shared annually pro-rata
Working hours are upto 50hrs a week over a mixture of straight and split shifts covering evenings and weekends.
If you are confident that your capabilities will meet these standards and you have a desire to broaden your existing skills, this is a fantastic opportunity for you then please send your cv and covering letter to [email protected].
