Company

CA Tech TalentSee more

addressAddressExeter, Devon
type Form of workPermanent
CategoryIT

Job description

Job Description

Up to £25k DOE | Hybrid with Access to Exeter | Small passionate company


Our client, a small team of experienced software professionals is looking to expand their team and introduce 1st Line Support based in Exeter on a Hybrid basis.


The ideal candidate will be customer focussed and be technical-minded and confident in communicating with others.


This role offers Flexitime, Monday to Friday with an occasional Saturday AM cover and Hybrid working with a minimum of 3 days a week in the Exeter office.


Responsibilities include: -

  • Provide support and assistance to customers via email and chat
  • Provide product demos and product training to customers
  • Document customer interactions via the ticketing system
  • Work alongside other team members and escalate issues for further investigation when needed.


Requirements include: -

  • Excellent Communication skills
  • A good standard of Math, A-level or better would be advantageous
  • Confident and engaging
  • Proven experience in providing high-quality customer satisfaction
  • Previous Fintech/Accounting/software demo experience would be advantageous


Your Benefits: -

  • Hybrid working (typically office based 3 days per week)
  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Flexitime
  • Free parking
  • Life insurance
  • Private dental insurance
  • Private medical insurance
  • Sick pay


If you would like to find out more details about this role, apply today!


Recruitment Consultant: Conor Mellamphy


Ref: 10214

Refer code: 2376014. CA Tech Talent - The previous day - 2024-01-01 20:11

CA Tech Talent

Exeter, Devon
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