Key Client Coordinator

Who we are:

Activate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.

We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.

When you work for Activate Learning, you’re working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.

Together, we will bring out the best version of yourself.

About the role:

Our Activate Business School team within Activate Apprenticeships now have an exciting opportunity for a Key Client Coordinator to join the team and support in the delivery of projects with a major client.

Working closely with the Training Programme Manager, you will plan, schedule, and coordinate apprenticeship delivery activities, regularly liaising with delegates and the delivery team to ensure delegates remain on track for completion.

You will be a key contact for the client and delegates, collecting feedback and maintaining accurate records, whilst ensuing that all administrative tasks are completed with the highest level of attention to detail.

This is a permanent, part-time role working 18.5 hours per week and based predominately at our campus in Blackbird Leys. This role is office based for at least 1 full day per week, with flexibility around which days and hours you work and where (to be agreed with the Training Programme Manager).

What do you need to be successful in this role?

You will have strong administration and customer service skills, be IT literate, and be excellent oral and written communicator. You will be highly organised and detail oriented, along with the ability to manage and prioritise your own workload and meet deadlines.

You will have administration or customer service experience. Ideally, you will have experience of working in an apprenticeships, education, or quality driven environment, but this is not essential. 

Why work with the Activate Learning Group?

Here are some of our benefits:

• Enrolment into generous pensions schemes
• Generous annual leave entitlement
• Excellent on-site facilities including free onsite parking, refectory facilities, Hair and Beauty salons
• An extensive Learning and Development programme with a range of CPD opportunities
• Specialised support and development for teaching staff
• Access to qualified coaches for all staff
• Leadership and Management development programmes
• Flexible working opportunities, where appropriate
• A comprehensive wellbeing programme including access to the Fika and Everymind app
• Mental Health support including access to Mental Health First Aiders
• Employee resource groups
• Employee Assistance Programme
• Cycle to work scheme
• Refer a friend vacancy incentive
• Access to student discount programmes

Applicants should apply at the earliest opportunity, closed vacancies will prevent application form submission.

Applications are reviewed and shortlisted on a rolling basis, we reserve the right to interview, appoint and close adverts.

Activate Learning is committed to safeguarding and expect all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.

Applicants must be eligible to work in the UK, we do not sponsor work permits. Work permits from other organisations are unacceptable as proof of right to work in the UK.

Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion or ethnicity. Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage please contact the talent team directly.

Recruitment agencies who submit unsolicited CVs to any partner or employee at Activate Learning, have no authority to enter into an arrangement. Recruitment agencies engaging with Activate Learning Talent Team will be on our PSL.