Kitchen Showroom Manager

We are currently on the lookout for a talented Kitchen Showroom Manager to join our team at Jewson in Luton, Dallow Road.

You may have already worked as a Kitchen Showroom Manager or designer, looking for your next opportunity; this role may be right for you.

Is this role right for me?

First and foremost, we always want to recruit great people that really understand our values and ways of working. So, if you have a passion for delivering great customer service, always look to put the customer first, can build trust, and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit!

What skills and experience are we looking for?

• Previous experience of working in a Kitchen Showroom, including experience with kitchen design, will be essential for this role.

• Experience of generating sales within a dedicated retail showroom or other relevant sales environment.

• Knowledge of CAD design and design software would be beneficial

• Excellent customer service skills and know what a great customer experience looks like, sounds like, and feels like.

• Relevant market and product knowledge.

• A proactive, flexible, and enthusiastic attitude.

• A valid driving licence.

As the Kitchen Showroom Manager, you will:

• Maximise customer interactions to support the achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.

• Manage the team to deliver an excellent customer experience and work towards Showroom sales and profit targets.

• Build strong, effective relationships with customers and suppliers, managing feedback accordingly and realising the full potential of all customer interactions.

• Place customer orders with suppliers and advise customers of anticipated delivery dates, scheduling delivery dates to meet customer needs and arranging appropriate transport.

• Advise customers of trading terms and conditions relating to customer accounts as required.

• Ensure all customer orders are fulfilled in a timely fashion, continuously aiming to improve customer experience, and supporting all Company initiatives.

• Visit customers on site to ensure all measurements are accurate, and that everything they need is covered

Hours Of Work

This is a full time position working Monday to Friday from 7:30am to 5pm, and alternate Saturdays from 8am to 12pm.

Jewson is now part of STARK Building Materials UK. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.

At STARK Building Materials UK, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.

The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

We'd love to hear from you, hit apply! And a member of our Internal Recruitment team will be in contact with you.