Large Loss Claims Technician - Personal Injury

Large Loss Claims Technician - Personal Injury

Job Market - Insurance Claims

Large Loss Claims Technician - About the role

My client are looking for a Large Loss Technician to efficiently investigate and handle all claims allocated to them within the company and client’s operating procedures to ensure attainment of the company’s objectives.

You will be granted a claims handling and reserving authority in accordance with your experience., and in addition be granted a payment request authority limit.

Large Loss Claims Technician - Key duties

Handle larger and more complex claims within agreed client SLAs

Liaison with the client/policyholder/broker.

Investigate allocated claims thoroughly, establishing how and why events occurred and the legal liabilities which may arise.

Obtain all necessary evidence and relevant documentation including detailed statements from witnesses and other informative sources.

Maintain a full knowledge of client requirements by referral to documented procedures and adhere to them at all times.

Determine appropriate action for resolution of the case.

Correspond with all parties to the case quickly and professionally.

Maintain a proper reserve at all times and review reserves regularly.

Control the progress of the case.

Obtain medical or expert evidence and wage information where appropriate.

Negotiate settlement where appropriate, in accordance with authority limits.

Instruct and control defence solicitors, through to Trial if necessary.

Ensure that costs are kept to a minimum.

Provide guidance and support to junior injury handlers through coaching

Large Loss Claims Technician - Key requirements

Minimum 5 years experience of handling claims >£100k preferred.

Ability to self motivate

Confidently able to present claims information to clients whether by email, over the phone or face to face.