L&D Co-ordinator

• Work within a fantastic team who are integral to the wider business


• Continually gain experience to guide and advise stakeholders


• Hybrid working options with up to 80% home working 

We are looking for an L&D Co-ordinator to join our passionate Deployment Team who are part of the wider HR Division, on a permanent basis. Completing a team of 5, you will be responsible for the day-to-day co-ordination of NFU Mutual’s Learning Management System. This involves the co-ordination of training delivery, events and meetings throughout the business providing an excellent end to end customer service for our delegates, trainers, suppliers and colleagues.

You will become an expert in your area and will update and maintain content in the Learning Management System to provide appropriate learning solutions. You will also take responsibility for the team’s mailbox on a rota system, answering all queries from the wider business relating to our learning management system and its contents.

This is an excellent opportunity for someone who might be looking to start their career within L&OD, you will join a supportive team who provide a seamless and pivotal service to the wider business.

You have a proven administration background and the ability to multitask effectively, ideally you will have experience of managing diaries and a basic level of understanding of excel is essential. You have strong attention to detail skills and are organised in your approach. Experience of working within a team, using effective communication, and collaborating to change processes and procedures to enhance customer experience is a must.

To join our team, you must also have: 

• The capability to approach problems and decision-making in a practical and realistic way


• The ability to adapt, respond and thrive in changing environments


• Excellent customer service skills


• Experience of working with a Learning Management System is desirable


• Basic understanding of accounting is desirable

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique.  We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.   

We recognise that some candidates may experience barriers during  the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:   

• £26,000 basic salary


• Annual bonus (up to 10% of salary) 


• Contributory pension scheme, up to 20%, including your 8% contribution


• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership – subject to T&Cs


• Health and wellbeing plan - cashback for dentist, opticians, physio and more


• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance


• Employee Volunteering - volunteer in the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance cover of 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies. 

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.