Lead Business Analyst

Job Title: Lead Business Analyst (with team management responsibility)

Location: Huddersfield (hybrid working available)

Salary: Up to £60,000 depending on experience plus bonus and other company benefits

Contract: Permanent
Hours: Full time

Here at FMG we have a fantastic opportunity in our Business Improvement Department; we are the UK's leading independent provider of fleet and insurer incident management and specialist vehicle recovery services. Due to continued growth, we are now seeking an ambitious and experienced Senior Business Analyst, to help drive a team of Business Analyst to success.

Reporting directly to the Head of Business Improvement and working closely with other stakeholders in the business, your main responsibility will be to lead a team of Business Analysts within the FMG Business Improvement function. You will actively recruit, coach and mentor the team and act as an ambassador for Business Analysis across the business. The role will also provide line management duties for the Business Analysts within the function (including appraisals, and L&D plans).

Additionally, you will be responsible for facilitating the development of business change initiatives, including problem analysis, strategic roadmap, process mapping, business requirements capture, functional modelling (user stories / use cases etc.), testing and business readiness.

What’s in it for you?

Salary- up to £50k per annum depending on experience, plus quarterly bonus and other company benefits.

Annual leave- 24 days, rising to 26 with length of service. Of course, you’ll have public holidays too and we’ll even help you celebrate with an extra day off for your birthday!

Pension- 3% Employer Contributions. 

Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).

Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.

Motoring Benefits- access to an employee vehicle-leasing scheme, free motor accident assistance, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.

Community- Great working environment in our new offices with fantastic modern break out areas, free car parking, onsite canteen, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work scheme.

About you - Essential

• You will have previous experience of leading a team, within both Agile and Waterfall environments.
• You have a minimum of 2 years’ experience as a Lead/Senior Business Analyst and have experience of working in a project and /or business change environment in a fast-paced, corporate setting.
• You will have an engaging personality with excellent communication and proven people management skills.
• You will excel in your ability to develop team members, fostering a collaborative and productive team environment with a hands-on approach and performance management.
• You’re able to demonstrate the ability to quickly understand & evaluate business requirements to translating into logical and thorough documentation, whilst retaining a plain English approach when working with stakeholders.
• You have demonstratable experience of delivering software product changes.
• You have excellent communication skills, including the ability to build and maintain relationships with internal and external stakeholders.
• You will be a self-motivated learner with the ability to investigate and understand complex client, regulatory and operational requirements.

About you – Desirable

• Understanding of roadside recovery, accident management, fleet management and motor claims handling processes.
• Experience of delivering Robotics Process Automation (RPA) changes, in particular, identification and implementation of suitable processes.
• Experience of working within an FCA regulated business.
• Background of implementing changes in a financial setting.

About us

FMG is the UK's leading independent provider of fleet incident management and specialist vehicle recovery services. We provide outsourced incident management support, specialist rapid response and recovery management to a wide range of insurers and blue light services.

We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart.

Be part of our future

If you are interested in this opportunity and hold the relevant skills, we encourage you to apply today for an immediate consideration.