Learner Engagement Advisor (Flexible Learning Courses)

This is an exciting time for LCG as we are growing and expanding our company as a whole, but especially within our successful Client Engagement Team. We are recruiting multiple advisors to help us grow our learner provision within Flexible Learning!
There’s no better time to join us in extending our learner provision and promoting our hugely popular Level 2 and 3 Flexible Learning Courses.
For this role you just need to be passionate and unstoppable, thrive in a target driven environment and enjoy making commission!
DUTIES

• Promoting our Flexible Learning products via telephone, email and social media
• Engaging with new prospects as well as existing clients.
• Provide appropriate support - including information and guidance
• Working towards KPI’s where commission scheme will reward.
• Liaise with other internal departments to keep records up to date where appropriate.
• Manage and keep your own CRM system up to date.
• Working within a team environment and achieving the required goals.
• Support our learners with progression onto various courses
• Outbound calls to perspective clients
• Additional Responsibilities:
• Conduct your role in line with the company values and expected behaviours.
• Implement and comply with Safeguarding and Health and Safety policies.
• Ensure the maintenance of confidentiality and professionalism at all times.
• Promote equal opportunities and recognition of diversity throughout the company.
• Provide learners, customers and colleagues with support, advice guidance as part of your everyday role

ESSENTIAL CRITERIA
We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply.

• We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply.
• Self-motivated and determined to succeed
• Tenacious & Resilient
• Patient and understanding
• Excellent telephone manner and confident with outbound calls
• Excellent work ethics
• Excellent time keeping
• Positive attitude
• Proactive and versatile to work within a team and individually
• Patient, organised and be able to think outside of the box
• Basic IT skills/ data input
• Experience of telesales (Desirable)
• Experience of outbound calls

EQUAL OPPORTUNITIES
You’re unique – and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. We are also committed to promoting and protecting the physical and mental health of all our staff.
Don’t just take our word for it though! Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all:

• Disability Confident Employer
• Armed Forces Covenant Silver
• Domestic Abuse Covenant
• Durham Enable
• Care Leaver Covenant

It's with this in mind, we hope you will be encouraged to tell us about any reasonable adjustments that may be required as part of the applications process and/or if you are invited for an interview.
PURPLE PERKS

26 days annual leave + Bank Holidays
We understand the gift of time, whether it’s to see your loved ones or just spending time doing the things you love. That’s why in addition to your basic allowance of 26 days your annual leave allowance can rise to as much as 44 days per annum (inclusive of BH) because of these amazing extra leave perks:
Buy & Sell | You can buy sell up to an extra 5 days annual leave each year
2YRS Service | Staff who have 2YRS service received an extra 2 days annual leave
5YRS Service | Staff who have 5YRS service receive a further 2 days annual leave
10YRS Service | Staff who have 10YRS service receive a further 1 days annual leave
We have a huge range of perks which you can look at here

HEAD OFFICE PERKS
We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space.

• Electric Car charging points
• Free fruit, Coffee and Tea
• Onsite Shower
• Prayer room on request or list of nearest available places of worship

If you would like to discuss this role in more detail or need support in applying for this role, please contact our recruitment team on 01388 777129 or Workforus@Learningcurvegroup.co.uk
Working Flexibly
If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.
We can provide this advert in an additional format if required.