Learner Support Coordinator

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At Itec our employees have access to several great benefits, including 30 days annual leave, health care scheme, 35 hours working week, discounts for retail and gym membership, bonus scheme, life insurance, employee of the month awards, length of service recognition and much more.
Learner Support Coordinator
As a Learner Support Coordinator in our JGW+ programme, your primary role is to conduct progress reviews, identify areas for improvement, provide guidance, and offer support to enhance the learning experience and achieve learner ILP.
Salary Banding: £22,000
Location: Newport
Contract type: Full-time, permanent
Working hours: 35 Hours a week, Monday to Friday 9.00am – 4.30pm
What are the core responsibilities of this role?
• Conduct regular and comprehensive progress reviews for JGW+ Learners, assessing their achievements, challenges, and overall achievement of ILP.
• Provide individualised support to learners based on progress reviews, addressing specific needs and challenges to ensure successful participation in the programme.
• Collaborate with learners to set realistic goals and develop action plans, tracking progress and adjusting strategies as needed.
• Collaborate and foster clear communication with JGW+ team members, and relevant stakeholders to ensure a coordinated approach to Learner Support.
• Maintain accurate and up-to-date records of learner progress, utilising data management systems and digital platforms to track achievements, milestones, and areas for improvement.
• Provide constructive feedback to learners, offering guidance on overcoming challenges and maximising opportunities for skill development and employability.
• Collaborate with internal and external resources to provide additional support services, workshops, or training sessions tailored to meet learner needs.
• Monitor and evaluate the effectiveness of Learner Support initiatives, recommending adjustments to enhance overall programme outcomes.
• Work closely with experienced Learner Coaches and programme staff to support the progression and personal development of Learners.
• Collaborate with the team to assess the needs of individual Learners and tailor EILP and review plans accordingly.
• Foster a positive and inclusive learning environment that promotes youth empowerment and confidence building.
What skills and experience are we looking for from potential applicants?
Essential
• A strong passion for working with young people and supporting their growth.
• Excellent interpersonal and communication skills.
• Full Driving Licence and use of own vehicle
Desirable
• Previous experience in coaching, mentoring, or working with youth is beneficial but not required.
This role is subject to a DBS check. The cost of the DBS check will be met by the company.
Itec operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions, or trade union membership.
Itec reserve the right to close this vacancy sooner if a large number of suitable applications are received. Therefore, we encourage early applications to ensure consideration for this post.
Should you not hear from us 2 weeks after application, unfortunately you have been unsuccessful.

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