Learning And Development Advisor

Are you an experienced Learning & Development Advisor looking for a new opportunity?

Do you have experience of working in a fast-paced environment within a large organisation?

Are you passionate about engaging with others and working as part of a team to achieve shared goals?

Who We Are

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

We have six regional centres – Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank. NHS 24 supports hybrid working, and this post can be based within any NHS 24 regional centre. The successful candidate must be within commuting distance to a regional centre to attend if required, and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities.

The Role

Reporting to the OD & Learning Manager, the post holder enhances the ability of managers, work teams and individuals to contribute effectively to the achievement of NHS 24’s business objectives through the design, development and implementation of a range of Learning and Development interventions in the areas of individual development, team development and Development of management capability.

Key Responsibilities

The post holder works at all levels across the organisation. Building and maintaining effective and positive relationships is critical to success in the role. Internally this involves communicating by email and on a face to face basiswith Contact Centre and HQ staff, line managers and internal trainers on the provision of Learning and Development advice and consultancy.

• To ensure that all development initiatives are robustly evaluated and reported on in order that Learning and Development contributes effectively to the achievement of business objectives
• To manage NHS 24’s Core Induction and Training Programme for all staff recruited across all NHS 24 sites. This includes working closely with Operations, Central Nursing Team,
  Team, Medical Team and both internal and external trainers, to ensure a robust and effective programme aligned to business requirements.
• To provide professional advice and guidance to NHS 24 staff across a broad range of Learning and Development activities which enables individual’s role and career development. This includes advice on training structure, training solutions and career development.

Successful Applicant will:

• Demonstrate developed experience working in a large, complex training environment with demonstrable evidence of success.
• Be educated to Degree level, or equivalent knowledge and experience.
• Have the ability to work under pressure and to tight deadlines.
• Be a proficient user of IT equipment and software applications.

Benefits

NHS 24 offers a complete benefits package, with a permanent contract on Band 5 £30,229 - £37,664 Per Annum (pro rata if applicable). Placement on salary scale is dependent on confirmation of previous relevant NHS service.

We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of Learning and Development. As an NHS Scotland employee you will be entitled to:

• 35 days annual leave (rising to 41) pro-rata
• Development opportunities including study bursaries, e-Learning and classroom-based courses
• Enhanced pay for working public holidays
• Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
• NHS discounts on goods and services
• HELP, employee support and assistance

This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the success of a public organisation.

Interested?

Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Digital Candidate Application Guide which will support you in your application.

We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.

NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.