Learning and Teaching Assistant

Salary: £23,700 with progression to £25,138 per annum

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 19 February 2024

The Role

We are looking for a highly motivated and enthusiastic individual to join our Professional Services Team in the School of Psychology.  The post holder will work closely with Professional Services colleagues and Academic leads to support the smooth and effective administration of teaching programmes in the School.  Your duties will support the full student lifecycle from registration, assessment, and progression to graduation.

Please direct informal enquiries to Beverley Brennan beverley.brennan@ncl.ac.uk  

Further information on the School of Psychology can be found at https://www.ncl.ac.uk/psychology/

Key Accountabilities

• Work with key academics to provide administrative support to the Learning and Teaching function of the School supporting the full student lifecycle (from registration, through progression to completion)
• Responsible for inputting amendments to annual documentation such as modules and regulations
• Ensure the timely distribution of teaching materials to staff and students
• Check and updating student data using University systems, ensuring students are appropriately registered for modules as required
• Where appropriate, support the allocation of personal tutors to students, and for monitoring meetings between tutors and tutees using the relevant University system
• Support the Learning & Teaching Team Leader with student attendance monitoring administration as requested
• Transcribe or upload student marks to the relevant University systems
• To support the organization of practical assessments and assist in setting up examination venues
• To support the administration of processes relating to adjustments required for students with wellbeing issues or personal extenuating circumstances
• To provide support for the arrangement of student placements and study abroad and maintaining accurate records
• To support the collation of timetable requirements in agreed timescales and, liaising with academic staff regarding requirements, advising on constraints and practicalities of requests
• To provide support for the allocation of research projects to students
• To provide support for event organisation when required
• Where appropriate to act as secretary to designated meetings, including agenda preparation and circulation, minute taking and monitoring progress of actions
• To set up evaluations on University systems for students to complete
• To provide support for the School’s Admissions where required; this can be significant for some programmes
• Any other duties within the scope and general nature of the grade which may be required.  This includes some flexibility in working hours and may include occasional weekend working (in the region of two Saturdays per year)

The Person

Knowledge, Skills and Experience

• Ability to communicate clearly orally and in writing
• Numeracy skills
• Good I.T. skills, i.e. good working knowledge of Microsoft Office software packages
• Familiarity with work priorities and those of colleagues
• Working knowledge of relevant systems (SAP, NESS, MOFs, Canvas, Syllabus Plus, Evasys) (Desirable)

Attributes and Behaviour

Planning and Organising

• Works in a planned and structured way
• Sets own priorities in conjunction with team and area objectives
• Plans workload and tasks in a systematic way
• Ensures that all activities are completed on time
• Uses systems and tools to ensure records and audit trails are clear and up to date
• Maintains flexibility in work plans to allow for changing circumstances

Delivering Services

• Sees other departments and colleagues as “customers” and follows up on their enquiries and requests
• Keeps fellow team members up to date with progress
• Co-operates with others in achieving targets
• Has a positive attitude for doing things better
• Pays attention to detail
• Strives to deliver high quality results

Communicating

• Is factually correct and gives consistent verbal and non-verbal messages
• Clear and concise; gets the message across to others
• Chooses communication tools appropriately e.g. selective use of emails and other channels of communication
• Uses face to face communication regularly

Team working

• Respects the expertise and contribution of others even if own opinion is different
• Shares relevant and useful information with others
• Gets involved with team talks
• Willing to help others and share workloads
• Talks about other team members in a positive way
• Respects the value that different views bring to the team

Qualifications

• Grades A-C in English Language and Mathematics GCSE (or equivalent) or vocational qualifications, plus work experience in a relevant role; or Substantial relevant work experience in the unit or a comparable setting (Essential)
   

 Newcastle University is a global University where everyone is treated with dignity and respect.  As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality.  We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC.  We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe. 

Requisition ID: 26657