Learning Technologist

University Information Services (UIS) wishes to appoint a Learning Technologist to join the multidisciplinary, and diverse, Teaching, Learning and Assessment (TLA) Systems team, supporting the University's central TLA Systems, primarily our Lecture Capture service, Panopto. You will join a supportive and collaborative team, with a management structure that will invest in, and back up your personal development, learning and professional improvement. The TLA services team is responsible for the central Virtual Learning Environment (Moodle), Lecture Capture (Panopto), Digital Assessment and Academic Integrity (Turnitin). We consist of a Service Manager/Systems Manager, Delivery Manager, Team Leader, Functional Analysts/Business Specialists, Learning Technologists, Technical Developers (Moodle), Support Analysts and Trainers. Our team work with academics and staff across a wide range of subjects and locations, providing TLA product specific advice, system, user requirements and change analysis, evaluation, testing but also guidance and encouragement to help staff become competent and confident users of the systems across the Institutions and Colleges of the University. You will improve the blended learning experience of students by offering guidance to academics, departmental administrators & computing officers, and provide systems advice to management and university governance groups. You will play a vital part in the lecture Capture service maintenance as well as expansion as it strives to meet the University's needs. The current setup of Lecture Capture around the University estate, the state of rooms/building and of networks/infrastructure lead to an increase in support calls and in time spent to resolve these calls. You will be expected to ensure university policy compliance such as data retention, accessibility and GDPR in all calls answered, as well as resolve them in a timely manner. You will play a central role in any projects to evaluate new TLA service offerings or to integrate Panopto with other systems. Your duties will include adapting teaching, learning & assessment tools to business needs, evaluating and articulating user needs, producing evaluation papers and process flow diagrams, offering advice and professional expertise around configuration, and ensuring the user's voice is considered within the service. You will provide learning design and development support to users, as well as learning materials and resources, ensuring assigned requests are managed according to procedures, using version control and release management standards and software. You may also be asked to perform project management, change management and research within Teaching, Learning & Assessment team projects. Please highlight in your application how essential and desirable criteria are met, or what your approach to meeting these would be. You are encouraged to apply even if you do not meet all desirable criteria. Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University. To apply online for this vacancy and to view further information about the role, please visit: www.jobs.cam.ac.uk/job/44871. Please quote reference VC40203 on your application and in any correspondence about this vacancy. The University actively supports equality, diversity and inclusion and encourages applications from all sections of society. The University has a responsibility to ensure that all employees are eligible to live and work in the UK.