Leasehold Management Lead

Securing Futures
We’re on the hunt for a special someone to hit the ground running as our new Leasehold Officer. Are you hunting for a new challenge with an ambitious organisation and ready to join us on our mission to deliver ‘Great Places’, Great Services’, and ‘Great Tomorrows’.
You’re definitely looking for variety in your next role as you’ll be working with customers as well as internal and external stakeholders too! With a range of tasks from developing policies and managing breach to leases to carrying our regular site visits you’ll be organised and self-motivated.
With us you’ll find the perfect platform to showcase the knowledge and skills you’ve gained in your career so far. What you know about legislation and the regulatory sector will prove invaluable as you innovate in the delivery of constant improvement.
A few key points from our role profile
Carry out regular site visits and action any potential repairs to communal areas, and/or areas for improvements to groundworks and communal spaces.
Be responsible for third party estate management companies and ensuring they are delivering cost effective services for our customers.
Work with the Service Charge Accountant to ensure service charges are correctly applied to leases.
Dealing with customer boundary enquiries and neighbour/property matters.
Dealing with day-to-day enquiries (issuing copies of documents, amending agreements, clarifying repair responsibilities etc).
Managing breaches to leases (i.e., subletting).
Work with the Communities Housing Officer to ensure matters arising relating the to estate and or community (i.e., ASB) is reported and a collaborative approach is adopted to address issues in a timely manner.
Sound like you? Click Apply!
Take a look at our Role Profile, please note we may contact candidates or close the vacancy prior to the closing date.
Who we are
Futures is a great place to work with a fantastic, positive and 'can do' culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of 'Great places, great services and great tomorrows' for people and communities across the East Midlands. We don't just provide homes - we support our customers, helping them to thrive and to achieve this we all need to thrive in our jobs too. So, we invest in our people to give them the skills, the tools and the flexibility to do a great job.

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