Address
Form of work
SalaryAre you immediately available with a keen interest in Legal systems and technologies?
We are excited to again be working in partnership with our fantastic client, to recruit a Product Specialist to join their team on a full time, permanent basis.
Our client is a leading Legal Software provider, who are going through an exciting period of growth.
What you’ll do
- Set up client onboarding, ensuring systems and users are set up correctly
- Conduct client onboarding training sessions
- Coordinate and set up online and face to face client training sessions and refreshers
- Develop, manage, and maintain client relationships,
- Conduct training needs analysis of existing clients
- Develop client specific training materials
- Assist in the development of the training platform ensuring all materials are up to date
- Maintain full knowledge of the suite of products
- Provide support to the first line tech support team
- Support with testing new software
What you’ll need
- Prior experience in a similar role, or you may be a Legal Administrator/Secretary looking for an exciting new challenge
- Comfortable working on your own, but able to rely on and work as part of the wider team
- Excellent PC skills, with the ability to pick up new systems with ease
- Excellent stakeholder management skills with a positive 'can do’ attitude
- Accuracy and a keen eye for detail
- Solid organisational skills and the ability to work under pressure in a busy and demanding environment
- You will be proficient with Word, Excel, and Outlook
What you’ll receive
- Competitive salary
- Fully remote working anywhere in Scotland, with occasional travel to client sites
What’s next?
Contact Jason for more info or apply via the link below.
Equal Opportunities
Cross Resourcing is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.
