Leisure Club Attendant

Job Ref: CG10259
Branch: Redworth Hall Hotel
Location: Redworth Hall Hotel, Newton Aycliffe
Salary/Benefits: NMW + Great Cairn Benefits
Contract type: Permanent
Hours: Full Time
Shift pattern: varying working pattern covering early mornings, mid day, late nights, weekends
Hours per week: 40
Posted date: 02/04/2024
Closing date: 18/04/2024
At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.
About the role
As a Leisure Club Attendant you are responsible for delivering the very best in customer service to our external members, hotel guests,and for pro-actively seeking opportunities to join new members to our facility. Your key responsibilities will be to ensure a high level of customer satisfaction, drive the facilities revenues and profitability, ensure the club is maintained to the highest standards by cleaning and checking the facilities, carry out pool checks and be aware of the importance of health and safety, accurately maintaining records and ensuring compliance.
About you
The successful candidate will have previous experience ideally within a leisure environment, with an outgoing personality, excellent communication skills and excellent command of the English language. A lifeguard qualification, pool plant and first aid would be desirable. A nationally recognised gym qualification is essential. The role will involve gym introduction and induction, compiling gym programmes for new and existing members and delivering classes whilst on shift.
You will also be of smart professional appearance, have extensive experience in customer care and will make guest satisfaction a priority. You will be punctual and flexible in order to meet the needs of the business and be an effective team player.
Redworth Hall is a stunning 17th century Jacobean Manor House situated in the blissful tranquility of its own 26 acres of landscaped grounds. Part of The Cairn Collection, our signature four-star hotel is home to 143 bedrooms, an impressive health club and extensive beauty facilities as well as a number of function rooms hosting up to 250 guests, making it the perfect destination for business or pleasure.
Benefits
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month Golden Ticket Award
Pension scheme
Meals on Duty
Uniform
Cycle 2 work scheme
Free use of Leisure Facilities
apply to positions above minimum wage