Lettings Branch Manager

My client is a leading multi branch independent Estate Agent and are currently looking for an experienced Lettings Manager to lead the team and drive service levels and business growth.

Lettings Manager – Benefits

• Salary up to £30,000 plus commission
• Company pension
• Pool cars available
• Additional training support to grow your career 
• Will consider a 4 days week for the right person

Lettings Management Duties:

• With oversight of both front end lettings and property management you will take ownership of the lettings arm of the business and run it with a strong level of autonomy
• You will lead from the front, building strong team cohesion and unity to achieve the desired goals
• Measuring and managing your teams efficiency, productivity and drive, providing mentorship and training where needed
• Reviewing departmental processes and setting clear objectives, to ensure consistency in the management of the property portfolio.
• Ensuring your team work to provide a high level of customer service at all times.
• Overseeing the effective management of all end of tenancy objectives.
• Dealing with any complaints escalated to management level, and ensuring swift resolution.
• Managing and cultivating relationship with 3rd party service providers.
• Drive business growth through service delivery, reputation, networking and canvassing strategies
• Report directly to the senior management and working together to ensure department success and growth.
• This is a management role but there will be a level of hands on involvement required in order to support your busy team

Lettings Manager - experience needed:

• An experienced manager or Senior Property Manager/Team Leader/Lettings Manager with at least 3 years experience
• This role requires knowledge and experience of both property management and front end lettings
• Able to provide and ensure others provide, a high level of customer service.
• Knowledgeable in lettings and up to date with industry legislation.
• Proactive, approachable and supportive.
• Highly organised, and capable of managing a team
• Professional, articulate and proficient in problem resolution.
• Hold a UK driving licence
• Ideally hold ARLA qualification
• This is a great opportunity for a passionate Lettings Manager or Senior Property Management or Head of Property Management eager to take the next step in their career.

Contact
Magnus James is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management.
INDLC