Licensing Technical Officer

What will you be doing?

You will determine licence applications, advise businesses, investigate complaints, and take compliance action where appropriate. You will partner with external stakeholders, including Northamptonshire Police and Regulatory partners. 

You will also support the Licensing Enforcement Officers with more complex licence applications and reviews which require more detailed consideration.

About you

You will need to be able to communicate effectively with the public, applicants, partnership agencies and Members of the Council, and work on your own initiative and as part of a team. You must also be willing to work out of regular hours to  undertake site inspections, carry out joint operations, and follow up complaint investigations.

You will also need the following essential requirements;

• A working awareness, knowledge and understanding of Local Authority Licensing legislation, its application and processes
• Able to use legislation to support enforcement
• To have dealt with customers in a regulatory environment to promote legal requirements and good practice
• Able to plan and manage own workload to meet legislative and corporate deadlines
• An ability to use information technology as applied in the workplace

If you are looking for a position that is challenging, rewarding, and working in a friendly team environment, we’d love to hear from you.

If you would like a confidential discussion about the role, please email Louise.Faulkner@westnorthants.gov.uk or Nicholas.Sutcliffe@westnorthants.gov.uk

Our benefits

We offer a wide range of benefits to our employees, these include:

• Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
• Cycle to Work scheme. 
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Car Lease scheme
• Payment of professional subscription / membership - If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees.
• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
• Ongoing training and development opportunities.
• A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
• Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
• Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.

About us

We’re a new council, following one of the largest shake-ups in local government reform in recent history. As a new authority, we’re embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.  

Our vision at West Northamptonshire Council is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. 

Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council https://youtu.be/lV0EfeUF4aU 

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

When potential is unlocked, talent thrives.

Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.

West Northants Council, where careers thrive.