Life Safety & Security Engineer

Technologies, like people, work better when they work together.  North offer a unique breadth and depth of expertise across the Internet of Things (IoT), networking and connectivity, and safety and security. Our smart integrated technology solutions transform the way people, organisations and places work.  Delivering through five UK regional offices, we provide long term, multi-year partnerships in managed services and support, keeping organisations going in the right direction.

he role

Our Life Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.

This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.

Responsibilities

• Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems
• Retrofit upgrades / extensions to existing systems as part of remedial works packages.
• Provide high levels of customer services.
• Understanding site plans, to allow installs to take part based on site survey documentation.
• Reactive call outs to site, with an aim to provide a first-time fix.
• Provide on-site technical support and solutions to customers during both reactive and planned visits.
• Complete documentation in line with company standards.
• Work within strict H&S guidelines.
• Work as part of a 24/7 on call rota.
• Advise customers on the latest products and services to improve efficiency.

Skills & Experience

Experience:

• Capability of lone-working and as part of a team
• Good communication, interpersonal and organisational skills
• Must be able to work independently and as part of a team
• Flexible and self-motivated
• Full UK driving licence
• DBS clearance (for working in schools)

Skills:

Good people management skills

Technical expertise in predominant skillset area

Competent admin skills with sound working knowledge of internal business system.

Sound commercial awareness, knowledge of design and pricing of systems and upgrades 

Install oriented, but can interchange on Service related tasks when required

Good verbal communicator

Excellent team player and relationship builder

Previous employment within a BAFE/ SSAIB/ NSI accredited company

Valid CSCS/ECS Card

IPAF/ PASMA/ Asbestos Awareness certification

Recent/current electrical qualifications

Knowledge of industry standard manufacturers preferred (Bosch, Dahau, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone)

Behaviours

• Can-do attitude and will to succeed
• Empathetic and supportive
• Best practice delivery focused

North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. North is an equals opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.