Lifeline Technician

The job itself

The outcome of the council's Total Pay and Reward review means the full-time salary for this position from 1 st April 2024 will be £25,979 to £26,421. The salary will be pro rata for part time and term time vacancies.

The Councils Lifeline & Responder Service aims to make available twenty-four-hour support and security for elderly, disabled or otherwise vulnerable persons in their home. The applicants must be flexible to meet the needs of a 24/7 service. East Riding of Yorkshire Council is committed to Safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment.

Applicants should have experience of, and a genuine interest in the welfare of the vulnerable and older people.

You will be required to actively promote Technology to support early intervention and prevention, and specifically to assess, demonstrate and install Telecare equipment including key safes using the appropriate hand tools as required. The role will require prompt responses for installation, enabling people to remain independent in their home wherever possible.

The successful applicant will be required to communicate with all relevant stakeholders, co-ordinating joint working as required. They will be part of a team but must be able to work without supervision ensuring the continuing high service given to service users. They will also work closely with other staff in the Lifeline & Responder Service and other relevant professionals within a community-based environment.

Good communication, telephone skills and experience in customer care is essential as is working in a busy sometimes stressful environment. I.T Skills are essential part of this role as agile working within the community is required.

The successful applicants will be required to work 37hrs across the week which will include some weekend working on a rolling rota basis, also working some bank holidays. The role will be based at the Driffield Hub on Manorfield Road but will work out within the community of the East Riding of Yorkshire locality, flexibility of hours will be required dependent upon service requirements.

Requirements:

Full UK Driving Licence

Use of own car

Be prepared to undertake a Disclosure and Barring Service Check.

Benefits:

Full training will be provided and Mileage will be paid in line with the Local Authorities policies and procedures.

Automatic entry to the Council Pension Scheme.

For further details contact Christopher Maw on 07837 971094