Litigation Officer

Our client, a prestigious financial services organisation are looking for a Litigation Officer to join their team. This is a fantastic opportunity for a customer focussed individual to join a company that pride themselves on providing a dedicated and trusted service to their clients.

Key Accountabilities and Responsibilities:

• Account management of a caseload of mortgage loans that require progression through the litigation process.
• Achieve resolution to the default or arrears position of the accounts within the portfolio through a workout strategy which will include litigation.
• Liaising with third parties, solicitors and field agents to instruct activity in line with policies and procedures.
• Pro-actively communicating with customers via all contact channels to fully understand their circumstances and explore the different solutions to reach the best outcome.
• Ensure all standards are achieved in line with client expectations of quality, productivity and performance.
• Prioritise accounts by identifying the risks and progress strategy accordingly.
• Ensuring all legal and regulatory requirements are understood and adhered to.

Experience & Personal Attributes:

• Experience within mortgage debt collection
• Customer focused approach
• Ability to organise workload and meet deadlines
• Knowledge of applicable financial services regulations
• Litigation experience gained from any paralegal role
• Legal Degree

Fantastic benefits, including:

• Competitive basic salary
• Generous holiday entitlement scheme, with the opportunity to purchase extra leave
• Company matched Pension Scheme
• Private Healthcare
• Life Assurance
• Regular company social and sporting events
• Plus, many more…

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