Address
Form of work
Salary**Job Overview:**
We are seeking a Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
**Duties:**
- Respond to customer inquiries via WhatsApp, Facebook & SMS in a timely and professional manner
- Provide debt advice and support to clients based on thier individual circumstances
- Assist customers with documents collection
- Perform data entry tasks accurately and efficiently
- Analyze customer feedback to improve service quality
**Experience:**
- Excellent communication skills
- Ability to communicate effectively with customers from diverse backgrounds
- Strong analytical skills to understand customer needs and provide appropriate solutions
Joining our team as a Customer Support Representative offers the opportunity for career growth, competitive pay, and a dynamic work environment. If you possess the required skills and are passionate about delivering exceptional customer service, we encourage you to apply for this position.
Job Type: Full-time
Pay: £22,151.00-£28,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Work Location: In person
