Locality Coordinator x 2 Permanent Positions

Full time - 37 hours per week

2 x Permanent Positions available

Hybrid - Homebased with travel to Newcastle under Lyme and surrounding areas

We currently have exciting opportunities available for 2 Locality Coordinators to join our team in a vibrant and rewarding role within the Housing Sector.

The role involves delivering a dynamic housing and tenancy management service within Newcastle under Lyme and surrounding areas you will engage with our customers and communities being at the forefront, delivering our ‘People First’ ethos throughout.

This is a fantastic opportunity to utilise your housing knowledge and experience to work with an innovative team to meet the demands of the service around housing, tenancy, and neighbourhood management objectives, some of which include….

• Enhance performance and delivery for Aspire Housing, supporting a team to deliver customer centric services.
• To take responsibility for working in a locality focused team, bringing your knowledge and experience to make a positive difference for our customers.
• To develop partnerships and attend relevant meetings which support key objectives.
• Lead on community events and projects which are aligned to the locality working model.
• Support with the development of the service to ensure it continues to meet the needs of the customer and business.
• Lead on anti-social behaviour and community conflict management within your designated area and ensure that tenancy sustainability is at the heart of all you do.
• To take a leading role, providing expert services to the team on tenancy and estate management cases

This is an excellent opportunity to join a team that is passionate about delivering excellent customer service and making a real difference to our neighbourhoods and creating localities where people want to live. In return we offer a competitive salary and benefits package including flexible working.

If you have a passion for putting People First through excellent customer service and are excited about the opportunity to work in an innovative, challenging customer focused organisation we would love to hear from you!

If you would like more information about the role, please contact:-

Sarah Oliver, Locality Manager

(Key words: Housing, Housing Officer, Housing Advisor, Neighbourhood Officer, ASB, Antisocial Behaviour Officer)

We have the perfect blend of houses and services to help improve lives.

When we set up the company in 2000, we wanted to do much more than just provide nice homes, so we established a unique mix of support which can be tailored to suit you.

Our employment and skills team can help you get a job you love, and our friendly money advice people can make your pennies stretch further than you ever imagined.