Address
Form of work
SalaryLogistic / Warehouse / Distribution Operations Engineer
Based in Castle Donnington DE74
£51,140.01 per annum plus £5,000 shift allowance
42 hours a week (phone number removed)
22 days holiday a year
The Logistic Operations Engineer (LOE) will make sure a company's logistic operations, such as manufacturing and shipping, work properly and meet customers’ specifications, which are measured through key performance indicators. An Operations Engineer handles all matters to the logistic operations and its machinery such as Incident, Problem and Change Management. The role of an LOE therefore combines supervisory, technical, training and administrative responsibilities. Another function is the coordination between the company and its customer to fine-tune the operations. They work as part of a team for a customer and interact with Hotline (HQ) and computer systems, software, physical technology (machinery), engineers and end users to increase stability, efficiency and establish best practices. Operations engineers can train other employees to use existing, changed or new software and machinery integration.
Key responsibilities
Increase stability
Identifies operational issues by observing and analysing the system function and performance of results:
Continuously analysing and improving the operational process (measure = throughput)
Leads and supervises troubleshooting procedures such as
Incident Management (measure = time to resolve, SLA)
Problem Management (measure = time to complete development cycle)
Change Management (measure = % of successful CRs)
Identifies operational priorities by assessing operational objectives (measure = uptime)
Continuous Improvement Process (measure = ITIL compliance, TPX Dashboard)Investigating complaints and suggestions
Increase efficiency
Develops operational solutions by defining, studying, estimating, and screening alternative solutions
Determine impact on whole logistic system
Continuous Improvement Process
Anticipates operational issues by studying operational targets, modes of operation, limitations
Monitoring technical availability (measure = CMMS, Logistic Dashboard)
Monitoring performance (measure = Logistic Dashboard)
Establish “Best practice”
Improves operational quality results by studying, evaluating, and recommending process re-design
Supervision of implementing changes
Change Management
Contributing information and opinion to unit design and modification teams
Continuous Improvement Process
Provides operational management information by collecting, analysing, and summarising operational and engineering data for future trends and developments
Continuous Improvement Process
Skills, qualifications and experience
NVQ/BTEC/C&G Level 3 in an IT discipline essential (Degree level preferable) or 3-5 years’ experience in IT
An understanding of warehouse operations and supply chain management
Technical Knowledge of Linux and Windows operating systems
Technical knowledge of SQL Databases
Desirable
- 1+ years’ experience in software application support and incident investigation
- 3-5 years related experience in logistics, high volume manufacturing, distribution, production planning and/or transportation environment would be desirable
- Understanding of programming languages (Java, Python, PL/SQL, C++)
- Knowledge of WMS and WCS
- An appreciation of networking and server infrastructure
- Operational experience within an automated distribution facility
- ITIL Foundation
Company benefits
- Company will contribute up to 6% pension
- Private healthcare including dental and optical cover
- Cycle to work scheme
- Employee referral scheme
- Employee assistance programme
- Employee of the Quarter awards
Application Process
If you have the above skills and wish to be considered for this position or find out more details then please submit your CV. We will endeavour to contact all applicants however if you do not hear from me within two weeks then unfortunately you have been unsuccessful.
