Mac Engineer

Robert Half are assisting a global market leading marketing organisation to recruit a Mac Engineer on a 6 month contract - London based

Role

• The Mac Engineer will be comfortable acting as a solo Mac Engineer
• The Mac Engineer will provide support for Mac systems and applications
• Great customer service skills
• Troubleshoot and diagnose technical issues
• Monitor and maintain system performance
• Provide guidance and advice on system optimisation

Profile

• The Mac Engineer will provide end user support
• Familiar with Apple products, Windows, Google Workspace, but some use Microsoft.
• Management of LTO system (including rotation of onsite/offsite tapes and management of backup)
• Continuation of font audit (completion and rollout of stage 2)
• Work with and manage MSP helpdesk ticket management, wi-fi enhancement, onboarding/offboarding
• Offsite support / host of data backup
• Firewall and data security support
• Hardware management (including data backup / clean up of returned laptops for redistribution)
• Phone system rationalisation project
• Software application audits eg. Microsoft office / Adobe
• Ensuring our proprietary IT Bible and Backlog are kept up to date

Company

• Global media organisation with offices in London

Salary & Benefits

The salary range/rates of pay is dependent upon your experience, qualifications or training.

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