Mail Order & Warehouse Manager

Job Title: Mail Order & Warehouse Manager

Salary: GBP28,000 to GBP30,000 per annum

Location: The American Express Community Stadium, Brighton

Job Type: Permanent, Full-Time

Hours: 37.5 hours per week to be worked in accordance with the retail rota

Deadline Day: 5th March 2024

About Brighton & Hove Albion FC

We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our vision is to be a top ten Premier League club and a top four Women's Super League club. A commitment to high performance, high professional standards and making a difference is at the heart of everything we do. The 2023/24 season is the start of new adventures, our first in European football and we would love for you to be part of our journey.

Fantastic opportunity to lead and manage all Mail Order and warehouse operations

The Seagulls are committed to our local community and our supporters and continually strive to ensure that we provide a world-class service. This role will sit within our retail team and will be responsible for recording accurate stock levels, stock replenishment and transferring stock between our locations. You will lead and develop the Mail Order and warehouse team, to drive customer service standards upwards in line with the club's team Brighton values.

What we are looking for

Our ideal candidate will have previous experience working in a warehouse or stock environment. You will have the ability to lead and motivate a team, to ensure they are delivering the best service. At Brighton we are known for our culture and values leading the way, and the right people will need to

fit into that.

Our values play a pivotal role in our success

Our values are not just a list of words we expect our colleagues to learn, but a set of filters through which we deliver to each other, our fans, our partners and our sponsors. As a team we live and breathe these values.

Our values are:

- Treat People Well

- Exceed Expectations

- Aim High. Never Give Up

- Act with Integrity

- Make it Special

How we say thank you

In return for your hard work and commitment to us, you will receive a reward package which will include, but not limited to:

- Free breakfast and lunch at both sites

- 23 days holiday rising with length of service (pro rata for part time staff)

- Rewards platform, which includes access to 900+ retailers, a wellbeing centre and much more!

- Access to an Employee Assistance Programme

- Priority access to match tickets and access to free WSL tickets for 23/24 season

- In-house training programme and CPD opportunities

- Discounts and benefits from partners and local businesses

Our commitment to Diversity and Inclusion

We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with our People and Culture team.

Safeguarding is part of everything we do

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This is a UK based job. It is unlawful to employ a person who does not have permission to live and work in the UK. All offers of employment for this role are subject to background checks, including criminal (DBS) and right to work, as well as a full reference history. We do not offer sponsorship for applicants who do not have the right to work in the UK.

Please note all applications must be made through the official club careers page. Third party applications are not accepted.