Job description
- Assist the Operations Manager, Maintenance and Contracts and the Principal Maintenance Manager
- Manage housing inspection function for repairs & voids, in-house Stores, Joinery mill and Community Caretaking team
- Ensure both an efficient service delivered within all agreed performance and quality targets to customers' satisfaction
- Effectively utilise employees, subcontract labour, vehicles, plant and equipment, ensuring cost effectiveness at all times
- Ensure all policies and procedures are reviewed and updated and followed by employees at all times
- Manage the Customer Liaison Officers (CLO) ensuring that they keep customers appraised of planned works, and monitor and respond to customer complaints, using complaint information to identify and implement service improvements to reduce further complaints
- Take financial responsibility within delegated parameters monitoring budgets for income and expenditure, for Maintenance and Adaptations
- Manage Health & Safety within area of responsibility maintaining health, safety and welfare of employees, subcontractors, customers and other members of the public, ensuring that employees are trained in, and adhere to, safe working practices
- Act as lead officer for Maintenance and Contracts in the disposal of waste both on-site and off site
Refer code: 3035579. Bridge Of Hope - The previous day - 2024-03-21 15:42
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