Maintenance Operations Stores Contact

Maintenance Operations Stores Contact

Location: 3 Midland Way, Barlborough, Chesterfield S43 4XA

Shifts: 8:00 - 16:30 & 09:30 - 18:00 (alternating weekly). Working Type: 100% on-site.

The Role:

The purpose of this role is to support the Maintenance Operations Stores and Workshop Team Leader and Maintenance Operations Manager in supplying a world class service to BT's customer base through parts and warehouse management in the Barlborough Stores. Maximizing team effectiveness and productivity and ensuring all contractual SLA's and efficiency metrics are met to deliver a world class customer experience.

Responsibilities:

• Liaising with the Maintenance Operations Manager and S&W Team Leader on controlling Unity and BT stock requirements.
• Liaising directly with other departments within the company, as requested, to ensure effective levels of communication are maintained.
• Monitor and recommend training requirements, manufacturer and BT accreditations.
• Develop close working relationships with peer groups, Service Desk, Field Engineering teams and other operational departments.
• Proactive in maintaining good levels of morale through effective communication.
• A proactive approach to resolving local issues within the team, escalating into the Maintenance Operations Stores and Workshop Team Leader and Maintenance Operations Manager where appropriate.
• Responsible for adhering to all BT H&S guidelines and escalating into the Maintenance Operations Manager where appropriate.
• Assist the Maintenance Operations Manager with Maintenance Ops CI.
• Requirement to attend any training courses appropriate to the role, on or off their normal place of work.
• Responding to requests and enquiries from other departments in a timely manner.
• Utilizing system reports and contractual information to plan and maintain spares availability for the company's storage locations.
• To maintain minimum / maximum stock levels within budgetary targets.
• Liaise directly with external suppliers included within the approved BT supplier database.
• Monitoring the shipment to and from repair centers of Customer Property and BT assets.
• Arrange van collections and liaise with all BT approved couriers

Skills and experience

• Ability to support their Team Leader and Line Manager through transformational changes.
• Ability to process complex ideas and think logically; perceives and understands others.
• Commercially aware.
• Possesses the ability to take well-evaluated risks and be bold in making decisions and taking action.
• Acts with integrity and takes responsibility for own actions and responses.
• Customer facing; strong interpersonal skills, assertive, financial awareness.
• Competent on BT systems reporting tools and using data to drive efficiencies.
• Personal attributes; have initiative, a proactive approach to dealing with customer issues, must take ownership of situations and be accountable.
• Ability to perform on Microsoft Office App's
• Perform any task deemed fit by the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager Experience you would be expected to have
• Strong problem-solving skills with a logical mind - MANDATORY
• Excellent oral and written communication and presentation skills - MANDATORY
• Highly motivated; consistently takes initiative; demonstrated ability to work independently and under supervision - MANDATORY
• Excellent attention to detail - MANDATORY
• Positive, ambitious, proactive and enthusiastic to change - MANDATORY
• Ability to multi-task in a fast-paced environment - MANDATORY
• Fork Lift Truck Experience - Preferable

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.