Maintenance Operative - Luxury Student Accommodation

We are currently recruiting for a hands on Maintenance Operative to work on a luxury Student Accommodation scheme based in Westminster.

Salary: £33,090 per annum

Rota: Working 37.5 hours/week, 5 days out of 7, including bank holidays

The role:

• Day to day management of reactive and preventative maintenance.
• Identifying and rectifying resided maintenance issues e.g., unblocking sinks, showers, 'making good' damaged paintwork.
• Ensuring a secure, comfortable, and safe urbanest environment. Taking pride in the appearance of the property.
• You'll be carrying out checks and building walks - logging all your observations on an iPad.
• Inspecting our communal areas; our power house - the plant room and the corridors, residents' rooms. Recording and completing any follow up.
• Working with your other colleagues from the Customer and Night Teams to achieve the best results and solutions for our residents, 24/7.
• Respectful of people's privacy and personal information - we will train you on all aspects of GDPR.
• Provide excellent customer service
• Learn about our different processes and how we keep our residents and colleagues safe.

Being part of the team

• Work with the Maintenance Manager/Maintenance Supervisor to ensure maintenance records and Property Documentation Files are accurate and up to date.
• To join in and speak up, making a constructive contribution at the monthly team meetings.
• Support the on-boarding of new colleagues into the team; answering questions and sharing your knowledge.
• Carry out specific training to help you in your role and to acquire new skills including full training on our bespoke IT Resident reporting systems and processes.
• Dealing with issues or incidents and calling the emergency services when needed.
• Assisting on-site contractors to ensure completion of work and maintain health and safety procedures.
• Understanding the importance of Health & Safety and Fire Safety in all that you do and report anything that is not safe.
• Supporting the business by working on-call on a rotating basis