Address
Salary
Full time
Open ended
The closing date for applications is midnight on Sunday 14 April 2024.
Interviews are expected to take place Wednesday 01 May 2024.
There is an expectation that work will be undertaken in the UK.
This role will require a Basic Disclosure check. An offer of employment will be subject to a satisfactory outcome of this process.
This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.
The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.
The Post
Estates & Campus Services, Property Management Division is seeking to fill the position of ‘Maintenance Technician: Semi-skilled`. This role sits within the Operations and Maintenance team who have responsibility for the maintenance and upkeep of the University Estate, including building fabric, electrical and mechanical building services and hard landscaping such as roads and footpaths.
The Maintenance Technician: Semi-skilled will play a key role within the Operations and Maintenance team, working in a fast paced and dynamic environment that goes with a broad customer base, round the year business and a large estate. The maintenance team’s remit is broad and varied undertaking planned preventative and reactive maintenance across the University estate on and off campus. This includes attending to over 17,000 requests for work from students and staff each year.
Reporting to the Maintenance Supervisors, the role holder will assist in undertaking all types of activity of maintenance on building fabric and services including responding to reactive repairs. The Maintenance technicians: Semi-Skilled are responsible for delivering a responsive and efficient service to all customers of the Property Management Division.
The in-house maintenance team is supplemented by external term and service contractors as required. Contractors are also employed to undertake specific pieces of large scale maintenance work and projects.
Special Conditions
- This post will require the post holder to work across the University Estate, accessing all plant areas which may include working at height or in cramped/awkward spaces
- Occasional out of hours working to support key University events
- Need a current drivers licence
- Participate in a backshift rota
- Working outside in periods of inclement weather
The following duties are not intended to be exhaustive but highlight a number of tasks and accountabilities which the post holder will be expected to fulfil. The post holder will be expected to undertake building fabric maintenance, external works and repairs across the University estate in the most cost effective and efficient manner supporting the University core services and ensuring that value for money is achieved overall.
Description of Duties
The main duties and responsibilities of the post are:
- Undertaking semi-skilled duties associated with building fabric, external works and building services maintenance, repair and installation works as required by supervisors or management. Including filter cleaning/replacement, fuel deliveries, meter readings, water temperature checks, RCD testing, slabbing works, excavations, basic style joinery duties etc
- Responding quickly to priority tasks, undertaking fault diagnosis and repair ensuring that all work is completed to a high standard in a timely manner i.e. first time fix
- Carrying out minor painting/ames taping/plastering duties as required (training can be provided if required)
- Assisting in minor project works
- Undertaking any duties as necessary to support key University events
- Ensuring maintenance stores are maintained accurately and effectively including participating in regular stock checks/audits
- Ensuring that the workshops and work areas are kept clean, tidy and free from hazards at all times
- Ensuring that all work carried out complies with relevant risk assessments, safety legislation, University safety policies and procedures and all applicable regulations, Approved Code of Practices and good practice guidelines
- Ensuring that all appropriate documentation such as risk assessments, time sheets, repair advice slips etc. are completed correctly, on time and in a tidy manner and recommending any changes to risk assessments as necessary within the specific field of knowledge
- Assisting in site consolidation training for new members of staff including agency or contractors and sharing local knowledge
- Identifying proactively and reporting to Supervisors/management any potential areas for improvement within their knowledge base that could benefit from upgrading
- Identifying and proactively reporting any potential hazards or defects that may be identified on a day to day basis
- Identifying and immediately reporting any issues relating to Health & Safety or security to the supervisors and managers
- Assisting other in-house staff as required
- Undertaking any training or any other duty as deemed necessary by supervisors/management
- Assisting in emergency reactive works including snow clearing and flood & drainage clearance
Essential Criteria
- The successful candidate will be highly motivated, forward looking and thinking with extensive knowledge and experience of working within a dynamic and fast paced maintenance and repairs environment
- Be strongly focussed on customer service delivery always aiming to exceed expectations and deliver a positive customer experience
- Good written skills including the ability to produce written reports e.g. complete backshift logs
- The ability to interact with customers to the Property Management Office in a courteous and efficient manner
- Ability to work well as part of a team or on own initiative
- Understand personal and team responsibility under Health & Safety legislation and undertake risk assessments for daily tasks
- Good understanding of all building fabric/services related trades with the ability to quickly develop and learn new skills
- Contributing as appropriate to ensure a positive safety culture within the team
- Basic knowledge and understanding of Outlook, Word and Excel and other IT based packages including the ability to adapt these as required into new working processes or procedures to ensure overall efficiency of the team
- Be able to demonstrate some basic building skills e.g. plastering, groundworks, etc
Desirable Criteria
- Be able to demonstrate a flexible and positive approach, finding innovative solutions to challenges
- Recognised working safely training
About Us
The Estates & Campus Services directorate comprises three main areas - Property Management, Facilities and Safety, Environment & Continuity and has responsibility for the longer-term development, maintenance and day to day operation of the buildings and grounds which support and add value to the core activities of the University. This involves providing professional, customer-focused services spanning the following activities with a view to maximising value and efficiency and ensuring that the quality of the estate contributes to the University’s overall reputation:
- development of the estate in line with the strategic priorities of the University
- maintenance of the building fabric, services and grounds
- all legislative requirements
- grounds and sports facilities maintenance
- security and the management of car parking
- provision of reception and lost property services
- safety, business continuity and environmental sustainability
The University
The University of Stirling is committed to providing education with a purpose and carrying out research which has a positive impact on communities across the globe – addressing real issues, providing solutions, and helping to shape society. Stirling is 4th in Scotland and 43rd in the UK for research impact, with 87% of its research having an outstanding or very considerable impact on society – and more than 80% rated either world leading or internationally excellent (Research Excellence Framework 2021).
The University of Stirling is ranked among the top 30 UK universities for student satisfaction (National Student Survey) and top 30 in the UK for postgraduate student experience (Postgraduate Taught Experience Survey), and has an overall five-star rating in the QS Stars University Ratings.
More than 17,000 students study with the University of Stirling globally, with over 140 nationalities represented on its scenic central Scotland campus alone. The University – also home to 1,700 staff – is ranked first in the UK and top three in the world for its campus environment (International Student Barometer 2022, wave two). Ranked first in the UK and top five in the world for its sports facilities (International Student Barometer 2022, wave two), Stirling is Scotland's University for Sporting Excellence. Its world-class facilities provide the perfect training environment for the University’s sports scholars – many of whom compete at the highest level, including at the Olympics and Commonwealth Games – and for students, staff, and the wider community.
The University has twice been recognised with a Queen's Anniversary Prize – the first for its Institute for Social Marketing and Health (2014) and the second for its Institute of Aquaculture (2019).
The University is a signatory to the £214 million Stirling and Clackmannanshire City Region Deal and a central partner of the Forth Valley University College Health Partnership.
www.stir.ac.uk @stiruni
Job Reference: SERV01887
