Manager - Employee Benefits Admin Team

Manager - Employee Benefits Admin team

Salary: £50,000 - £60,000

Location: London (Office based 3 days a week)

Our esteemed client, a leading player in the insurance brokerage industry, is currently seeking a talented and experienced Team Leader to oversee their Employee Benefits Analyst team in London. This is a fantastic opportunity to join a dynamic and innovative organisation dedicated to providing top-notch risk management and Employee Benefits consulting services to its clients.

About the Role:

As the Team Leader, you will be responsible for managing a team of analysts who support consultants in delivering day-to-day services to corporate clients. This includes managing various aspects of Employee Benefits programs such as private healthcare, group risk, well-being, and engagement initiatives. Additionally, you will collaborate closely with senior consultants to develop and implement new administrative processes aimed at enhancing efficiency and quality.

Key Responsibilities:

• Supervise and support a team of analysts in providing exceptional service to clients.
• Ensure adherence to established processes and standards within the team.
• Manage workload distribution among team members to ensure efficiency and fairness.
• Facilitate knowledge sharing and promote best practices among analysts.
• Collaborate with senior consultants to implement process and system improvements.
• Provide guidance and support to analysts in handling client inquiries and issues.
• Maintain up-to-date process documentation and administration guides.
• Conduct regular audits to ensure compliance and quality standards are met.
• Assist in preparing client reports, data analysis, and presentations.
• Support consultants in project tracking and client management activities.
• Oversee various administrative tasks related to Employee Benefits programs.
• Foster positive relationships with clients, insurers, and internal stakeholders.

Candidate Requirements:

• Minimum 4 years of experience in the insurance or intermediary sector with Employee Benefits.
• Strong customer service skills and the ability to build effective relationships.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Excellent communication and organizational skills.

If you are a motivated and experienced professional looking to take on a leadership role in the Employee Benefits sector, we would love to hear from you. This is an excellent opportunity to join a reputable organization and make a significant impact on its success. Apply now to be considered for this exciting position!