Manager, Solution Architect - Insurance, Deloitte Digital

Connect to your Industry

Want to shape the future of online experiences? So do we.

Part Business. Part Creative. Part Technology. One hundred per cent digital. At Deloitte Digital, we connect creativity with technology for business. Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact that matters to our clients and to society. We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there. Fast. Want to help us shape the future? We're looking for experienced practitioners from a consulting, design, tech or business background who can show our clients what's next, then work with our mixed-discipline team to make it happen.

As part of our Consultancy practice, your career with Deloitte Digital can take multiple paths. Including: customer and channel strategy, customer experience design, designing new service capabilities and operations, mobile, online and contact centre technology solutions, and related technology and operational change programmes.

We embrace the strengths of diverse talent within our team. You may have a brilliant mind, be a confident communicator or a nerd for all things digital, or you may have an impeccable business instinct, a collaborative outlook and a flair for big ideas.

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Wealth & Insurance Technology (WInTech) adopts a business led approach to achieving technology enabled transformation.

Our Insurance and Wealth Management clients engage us to solve the complex business problems they are facing in the current market and environment. We help clients shape their technology strategies in response to new competition or shift in technologies. At the heart of those strategies, are modern and innovative Solution Architectures. As part of this team, you will be focused on our Insurance clients, working alongside likeminded specialists from across the Global and General Insurance teams at Deloitte, and be able to quickly build upon any existing technology, industry and consultancy experience.

The roles and responsibilities of the position include:

• Leading delivery programmes by creation of modern Solution Architectures and Technical Designs, collaborating with multi capability teams, senior business and IT stakeholders, managing senior stakeholders and taking accountability for the quality and timely delivery of your team’s deliverables.
• Support clients in creating or providing perspective on their technology strategies, roadmaps, or delivery programmes; ensuring investment in the right technology and delivering in the right order; building effective client relationships with senior and peer-level stakeholders across all business and technical domains including IT and Operations.
• Perform a tech lead role in guiding the client throughout the project/programme lifecycle, leading technology architecture engagements, including overseeing multiple technology workstreams.
• Provide technical design governance, solution quality assurance and design reviews to keep complex technology programmes on track against industry good practice and standards.
• Lead the generation of thought leadership and continuous capability development of the Solution Architecture practice to ensure we stay at the cutting edge of the technology developments applicable to the Insurance industry.
• Strengthen and develop our architecture capability by coaching junior team members and leading the definition and implementation of Deloitte accelerators.
• Lead and contribute to business development work, bringing an entrepreneurial mindset, leading the development of our key propositions to market through pre-sales, bid preparation and client presentations.
• Lead definition for bids and proposals including opportunities involving independent technology architecture engagements and large scale technology transformations.
• Help drive the continued growth of the Insurance practice including supporting the firm’s commitment to creating a more diverse and inclusive culture.

Connect to your skills and professional experience

You must have an aptitude and ambition to be a successful member of our consulting team working in digital transformation, application design and implementation, or process design and implementation. We seek independent thinkers who also thrive as part of a team, with excellent communication and presentation skills and who are enthusiastic and passionate for driving change and real impact in the Insurance industry.

As a Solution Architect, you will be technically minded and relish analysing the detail of complex problems to identify and deliver technical solutions, but also enjoy challenging yourself to work in new Insurance fields contributing to market facing propositions, client engagements and internal initiatives.

Essential Experience:

• Proven Solution Architecture experience, deep technology knowledge, and experience in designing and implementing end-to-end Solution Architectures.
• Demonstrated experience of delivering innovative solutions as part of a digital transformation programmes, including cross platform integration of emerging technology solutions with existing or new core platforms.
• Experience in operating within an architectural design or technology delivery function within a leading firm within the Insurance industry, consulting firms, InsurTech or leading firm outside of Financial Services.
• Experience or good understanding in at least one Insurance sector: Commercial Lines (e.g. Complex, Commercial, Specialty inc. Lloyds Market, SME and Delegated Business) and/or Personal Lines (i.e. Retail, Aggregators, Direct Broker, etc.), and the underlying Insurance business processes across the value chain (i.e. Policy Administration, Underwriting, Billing, Claims, Reporting, Reinsurance).
• Extensive deep experience of at least one insurance sector (mentioned above) and understanding of End-To-End Insurance lifecycle; Working knowledge of a typical end-to-end IT architecture, key systems, and key challenges for at least one Insurance sector.
• Demonstrated technology delivery experience including an understanding of all stages of the delivery lifecycle (e.g. inception, discovery, design, delivery, and transition).
• Demonstrated knowledge or in-depth understanding of at multiple key architectural domains - including data, integration, business, application, and operational architecture (including infrastructure, security, and networking).
• Proven knowledge of typical vendors in retail and/or commercial insurance including emerging low-code/no-code platforms.
• Understanding of wider vendor landscape, and proven experience of vendor assessment and selection as a part of RFI/RFP process.
• Experience of working with insurance vendors, third party service providers and management of vendor relationships.
• Experience in leading assessment of IT landscapes, business drivers and understanding impact of emerging technologies to define target and transition state architectures.
• Experience of defining technology strategy as a part of architecture delivery engagements.
• Providing technical design governance, solution quality assurance and design reviews to keep complex technology programmes on track against industry good practice and standards.
• Experience of leading teams or workstreams within a wider complex digital transformation programme, able to work closely with developers, testers and other agile roles to help shape delivery.
• Understanding and experience in delivering through various ways of working, including waterfall and various agile methodologies.
• Demonstrated experience of owning or developing architectural artefacts, such as high-level design documents, reference architectures, functional or technical design specifications and integration designs etc.
• Understanding of Cloud capability and solutions including application, business case and benefits.
• Analysing and defining solution options and brokering buy-in, consensus and decision making from technical and business stakeholders.
• Strong stakeholder management skills: proven track record in independently engaging and managing a range of client and internal stakeholders, including senior client stakeholders.
• Ability to analyse and define solution options and broker buy-in, gather consensus and drive decision making from business and IT stakeholders.

Desirable Experience:

• Familiarity with modern software delivery tooling, for example, Jira, Confluence, QA and CI/CD tools.
• A proven adaptability and ability to shift focus and work with varied subject matters across different projects.
• Appreciation of emerging technology and trends in the Insurance industry, for example Cloud solutions, GenAI, Underwriting Workbenches or emerging London Market platforms.
• Certification or demonstrated knowledge of one of the major Cloud Service Providers – Google Cloud Platform (GCP), Amazon Web Services (AWS) or Microsoft Azure Platform.
• Certification or demonstrated knowledge and delivery experience with one or more core Insurance applications (e.g. Guidewire, DuckCreek, among others).
• Experience leveraging emerging technology within the Insurance domain.
• A background in software engineering or experience with hands-on technology development and delivery.
• Industry certifications such as BCS, Agile/Scrum, SAFe, among others.
• Enterprise or Solution Architecture certification (e.g., TOGAF, Zachman).

Connect to your business - Consulting

Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

Connect with your colleagues

“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.”

• Dan, Consulting

"I get to work on projects that help clients in a sector I feel truly passionate about.”

• Rhiannon, Consulting

“Everyone always says “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.”

• Gillian, Consulting

Connect to your agile working options

Location: London

Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.

You’ll be joining one of our innovative virtual communities. Which means you’ll be part of the London team. You’ll have the flexibility to work from home or a client site as required. You’ll also have access to a number of local collaboration spaces where you can meet with colleagues when needed to support your role. Our hybrid-working model enables our people to collaborate, connect and innovate in both a virtual and physical capacity.

You’ll have all the support you need to succeed, including robust tech and home workstation set-up guidance, as well as access to a variety of flexible working spaces and all sorts of social activities for you to join. We’re continually innovating our working practices too, so you can expect to see new and exciting technology developments coming soon.

The future of work is evolving fast and we’re already leading the way, by enabling flexibility for our people, and making it easy for us all to connect and collaborate.

Discover more about our locations.

Connect to your return to work opportunity

Are you looking to return to the workplace after an extended career break?

For this role we can offer coaching and support designed for returners to refresh your knowledge and skills, and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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