Marketing Agency Administrator

Filigree is a growing agency delivering strategic communications, digital and social campaigns and stakeholder engagement with a focus on regeneration and local government.

Role overview

As Agency Administrator at Filigree, you will play a crucial role in supporting the Filigree team in ensuring efficient and smooth delivery of work to our clients. It is a diverse role due to our wide range of clients and varied project work and will suit a highly organised person with proven administrative skills, is computer literate, with good interpersonal skills, is numerate and has a high level of professionalism.

You will work alongside the Director and two specialist account handlers by delivering administrative tasks around stakeholder events, coordinating marketing campaign materials and assisting in the organising and coordination of digital and physical marketing materials.

Your key responsibilities will be:

• Coordinating client project work with email and calls to organisations and groups
• Live client admin - organising meetings, taking notes, project coordination Managing and responding to emails from the team, clients and third-party suppliers
• Arranging events including venues, travel and any required materials
• Joining events to support the team with coordination
• Liaising and managing design, print and production jobs with external contractors
• Supporting with proofreading and reviewing materials
• Project admin - updating progress reports and databases

Skills required

• Strong communication skills
• Strong organisational skills and attention to detail
• Strong communication and teamwork abilities
• Excellent time management and able to work independently
• Ability to manage multiple tasks and prioritise effectively
• Polite and friendly with a positive, can-do attitude
• Proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint) and confidence with Google Business, Zoom and other digital platforms
• Understanding and interest in communities and local government (desirable)

Other things to consider

• Hybrid working and flexibility for part-time - 24-40 hours per week (please state your preference in your application)
• 30 days holiday
• Personal training and development budget
• Annual bonus scheme
• Cycle to work scheme
• Filigree uses a shared workspace in central Norwich (no car parking)
• Role may sometimes require travel by public transport or car
• Occasional support for public events (sometimes evenings or weekends)

Salary: GBP25,000 (pro-rata)

Hours:Full or part-time, 24-40 hours - please state your preference

Location: Hybrid/Norwich

Closing date: 31st May 2024

Start date: Immediately