Marketing Communications Coordinator

Description

Please note that this vacancy is not part of Surrey County Council, we are advertising this on behalf of a partnership organisation.

Who we are

We are one of Surrey's leading organisations supporting children, young people, and families. We listen, we talk, and we help young people with the skills they need to live their best life. And we work with families and professionals to make sure everyone gets the support they need.

We are looking for people with passion and expertise to join us in continuing to be a leading provider of early support in Surrey.

The Eikon Charity is committed to a policy of equality of opportunity and aims to provide a working environment which is free from unfair discrimination and will enable employees and volunteers to fulfil their personal potential.

Our vision: For all Surrey young people to thrive.

Our mission: To empower and support young people in Surrey to have the wellbeing they need to be healthy and happy.

Our values: We elevate and amplify the voices of children & young people.

The needs of young people guide everything we do, shaping every decision and action we take.

• We act with compassion.
• We empathise with the pressures of modern life and feel compelled to help without judgement.
• We work together.
• Partnering with parents, carers, schools, policymakers, and young people themselves helps us all to succeed.
• We take responsibility.
• We recognise our part to play in the future of children & young people, and we hold ourselves accountable for their success.

Our culture

We recognise our collective strength and champion the power of individuals. Our teams are amazing and inspire people every day. We work hard to create an environment where all of our staff and volunteers feel comfortable to bring their whole selves to work.

Diversity enriches us and improves the support we give children and young people.

The work we do creates change to be celebrated, rewarding moments, and outcomes to be proud of every day. It can also bring professional and personal challenges to each of us.

We support each other to share our moments of success, do the best we can for young people, ensure everyone enjoys their work, and support our colleagues when they need it.

About the Role

you will consistently tell The Eikon Charity's story in a clear, concise, compelling way, coordinating marketing and communications activity across the charity, creating high quality content and copy that gets results, and supporting colleagues in all teams to achieve marketing objectives.

Responsibilities 

• Research, coordinate, schedule and monitor an annual communications plan.
• Identify, create, and publish content that is clear, concise, on brand, and paints a compelling picture of why we exist, the work we do, and the impact we achieve. 
• Write authentic on-brand content that tells the story of how we help young people. 
• Use Canva graphic design tool to create engaging content to support that storytelling.
• Share content via external channels such as social media, newsletters, and web content. 
• Share through internal channels: important external content, upcoming campaigns and events, opportunities to support storytelling, and learning from our activity.
• Produce regular performance reports for Engagement team, senior team, and trustees.
• Oversee external communications, providing guidance to staff, setting and monitoring quality standards, and ensuring consistent application of our brand.
• Write content for regular press releases and develop relationships with local media.
• Manage external writers, designers and suppliers as needed. 
• Lead on and manage key projects such as the charity's Annual report and Accounts.
• Act as a brand guardian, training and supporting others across the organisation in the use of our visual brand and tone of voice.
• Ensure that activity aligns with strategy, annual plan, and deliver results.
• Strict adherence to safeguarding and consent to share policies, and ensure we have full, informed, written consent when using a young person's information and story externally. 
• Use subscriber lists in Mailchimp and our CRM, ensuring we follow best practice, and provide a rewarding experience for subscribers/supporters and others.
• Ensure the quality and integrity of all data across all platforms.
• Ensure that you manage all data in compliance with the GDPR, PECR, DPA, and other applicable legislation.
• Other work as requested by your line manager as needed to support our aims.

Benefits:

• 5 weeks holiday a year plus Bank Holidays
• Sick pay
• Safeguarding training
• Flexible working where role allows 
• Pension scheme
• Employee Assistance programme

How to Apply

As part of our Safer Recruitment Policy, we do not accept CVs.

If you are interested in applying for the role, please visit our website: www.eikon.org.uk/work-for-us/ where you will find all the information and the application form.

If you have any questions, please contact TeamAdmin@eikon.org.uk

Closing date for applications: 07 April 2024 We are scheduling interviews on: 19 April 2024 

We do not provide feedback on applications.

We are happy to provide feedback to unsuccessful candidates who attended an interview upon request.